Customer Ratings & Reviews
- Model:
- AN515-51-55WL
- SKU:
- 6204553
to a friend
Customers are saying
Customers are positive about the Nitro 5's gaming capabilities, price point, and performance. They appreciate its speedy SSD and find it to be a great budget-friendly option for gaming. However, they are less enthusiastic about its battery life and screen quality, with some users noting that the screen could be brighter.
This summary was generated by AI based on customer reviews.
Very Poor Acer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having random bluescreens & shutdowns. I sent the laptop to Acer. They said that it had shipping damage and I need to pay $165.00 to fix it. I paid. I got my laptop back and from what I see now I think I have an Australia/New Zealand English keyboard. when I type @ I get ". When I type # I get some other weird character and so on. Who ever repaired my laptop did not bother to check it. Now I have to ship it again because of poor tech support and poor quality control.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Eddie,
We are sorry to hear you are having bluescreen/shutdown issues with your Acer Nitro 5 laptop and understand this was frustrating when you contacted support for repair. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=933990b2fcc7bc1b2d5eac107e7607e96d7610a4
We appreciate you taking the time to write this review.
Thank you
Acer America
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it two days ago and constantly freezes making the screen go completely black. You have to jam a paper clip in this tiny hole in the back and hold the power. Totally stopped all the downloads i had going for hours!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Caleb,
We are sorry to hear you are unhappy with the performance of your Acer Nitro 5 laptop, and we understand this frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=1cff6e0be883a6c9709ad2c3ff76ba68a1ce645f
We appreciate you taking the time to write this review.
Thank you
Acer America
Do not buy this piece of garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 days and it will not boot and Acer support wanted me to remove everything and start over. No way. Avoid this cheap poor excuse for a computer at all costs.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you are having boot problems with your Acer Nitro laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=9bea8697deed92c9d8bbc690bacfb2b4c4bbd4be
We appreciate you taking the time to write this review and we hope to hear from you.
Thank you
Acer America