Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $637.99
Clearance
The comparable value price is $749.99

Customer reviews

Rating 4.5 out of 5 stars with 782 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Nitro 5's performance, especially its speed and gaming capabilities, and many find it offers good value for the price. However, customers are negative about the battery life and some report issues with fan noise and heat generation during intensive use. The relatively small storage capacity is another common concern. While some appreciate the keyboard, others find the laptop to be somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 782 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for speed and graphics and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Decent gaming, not worth the headache

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this laptop as a casual gaming/lots of writing computer when my other one stopped meeting my needs. Unfortunately, right out of the box it's been nothing but frustration. I spent 4 hours trying to get it set up, and eventually a friend of mine had to do it for me. Immediately, I noticed I had issues with typing. I do a lot of writing for both work and fun, but it's no longer fun or convenient when you miss one out of seven letters because the keyboard doesn't register you hitting the key--it's close to doubled the time it takes me to do my work, just because I have to go back and fix all the missed letters. I'm also not impressed with the location of the speakers. The sound is great when wearing headphones, but I frequently don't use headphones and the position of the speakers means I have to have the volume almost maxed out to be able to hear anything clearly. I actually can only hear it decently if I have it tilted so the bottom is angled more toward me... which is irritating to have to hold and makes it annoying trying to see the screen. I also find the trackpad frustrating--it's too sensitive when I don't want it to be, and doesn't register that I'm telling it to do something when I'm actually trying. Mostly I use a wireless mouse, but it's a problem when it registers me trying to zoom instead of move the page, or doesn't register that I'm touching it. Also, as a personal preference, I don't like that the trackpad doesn't have actually buttons for clicking--it's been annoying trying to click but the mouse zooms up to a completely different area of the screen because it registered my 'click' as a 'movement.' The graphics and speed is good for a casual gamer like myself, so I figured I could put up with the annoyances. However, I use computers for about 70% typing-30% gaming, so the issues with the keyboard are a huge problem for me. I wish I'd returned it right away, because on top of everything else, I've had it for a year and a half and for no reason I can tell, the charger has completely given out. While it's decent for gaming if you regularly use headphones, I don't find it's worth the money or effort of getting a new charger for a laptop that's been nothing but a headache for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low price gaming laptop. Great deal for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gamers Fast processor, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. as described and makes a great gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming Laptop for the great price. highly recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Solid quality. Good screen and kb.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good gaming laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming laptop wish it had more space. Iollllllllllllll

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preformance has been on par with claims and equipment

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product withstands most of the games out to date

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for young gamers. Not too expensive and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better video

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better video on Zoom and TEams calls and easy to see keys.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    REALLY GOOD COMPUTER

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A REALLY GOOD COMPUTER, THE ONLY THINK IS THAT IS TOO HEAVY

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great and is perfect for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Gaming. Christmas gift for grandson.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Quality purchse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast gaming and quality hardware!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality affordable laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good, all updates are installed and the laptop is fully setup. I have begun downloading games. I got Rocket League downloaded, it ran pretty smooth with decent graphics, I am gonna download other games like Rainbow Six siege and will update when those are done. Overall for the price seems like a decent laptop with quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Good entry level gaming laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level gaming laptop that I got for my 7 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grandson loves it, a great purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped for some time for gaming computers, came across this no-brainer at Best Buy and on sale. Better than average reviews, plenty of memory with ability to expand. Haven't had more than 3 weks, so far it has been really excellent and grandsons are impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a high tech advance gaming pc stored in a laptop.

    I would recommend this to a friend