Customer Ratings & Reviews
- Model:
- AN515-55-53AG
- SKU:
- 6413247
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Nitro 5's performance, especially its speed and gaming capabilities, and many find it offers good value for the price. However, customers are negative about the battery life and some report issues with fan noise and heat generation during intensive use. The relatively small storage capacity is another common concern. While some appreciate the keyboard, others find the laptop to be somewhat heavy.
This summary was generated by AI based on customer reviews.
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in and nothing yes it was connected correctly and yes i tried multiple working outlets. Even if it did work and you wanted play with a g sync monitor you wouldnt be able to cause theres no displayport.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you are having power issues with your Acer Nitro laptop. This model uses an improved AC adapter connection that must be fully inserted for the product to power on for the first time. Make sure the adapter is properly connected as shown in the user documentation and the support article https://us.answers.acer.com/app/answers/detail/a_id/66710
If you need further help with this please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=7a229884e4e8455bca3dd59ba78d78638e66fbd1
We appreciate you taking the time to write this review.
Regards,
Acer America
Hard drive failed after 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First the audio went out, then I did an update and crashed, it showed bad sectors on hdd, stuck on a loop of trying to load, they did replace it though since it was within the 14 days
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jose,
We are sorry to hear your Acer Nitro had a failed hard drive. We understand by your comments that you have since received a replacement laptop. We hope you are not having problems with the replacement but if you should need assistance with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Ram, Speed
good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 upgradable ram and ssd m.2, very fast, remove the Norton when you get it, resource hog. I put in 32 gb it's screaing fast, nice keyboard very nice travel. get it.
I would recommend this to a friend - Pros mentioned:Performance
A Great First Gaming Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for many years and runs all games I like and good for any school and office work as well. In the 3+ years Ive owned this I've ever only had 1 issue with the fans which were very easy to replace. If you're looking to start getting into PC gaming and need to operate on a budget you cant get better than this
I would recommend this to a friend 1 Star Because it was DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At a minimum, I expect something to work when I purchase it. This didn't. It literally wouldn't even power on right out of the box. I returned it for a refund.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
No more Acer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Dec 31, 2020. Broke on Feb 13, 2021. Does not turn on. *** Worked for 2 months, 13 days. ***
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear RossBooker,
We are sorry to hear your Acer Nitro laptop is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Garbage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is trash! Could not play even the simplest games! Minecraft was like in slow-motion. Don't waste your money on this clunker!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Dave,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your gaming expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Pros mentioned:Gaming, Performance
great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great buy still high performance no slow down great for gaming so far my son has had it since 2020.today is 11/29/23.
I would recommend this to a friend Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last 1 year before the adapter stopped work and the keys started falling off.
No, I would not recommend this to a friendI’d never shop from bestbuy nor would I ever visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the item so I wouldn’t know sorry but bestbuy has let me down twice when I try to purchase this item twice
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you are having trouble receiving your order from Best Buy. We suggest you contact Best Buy directly; they will be happy to provide a status on your order.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Performance, RamCons mentioned:Fan noise
Very good, apart from two things.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works quite nice, I can run any game at more than reasonable framerates. I only have two complaints, number one is that I think the fans gave me permanent hearing loss, and number two is the preinstalled Norton antivirus, it's almost as bad as McAfee (quite bottom of the barrel). However, I was able to get rid of it with the Norton uninstall tool, which I was very proud of. I have upgraded it with a 512 GB HDD and and additional 8 GBs of RAM. Overall, 10/10 if you're good at computers, otherwise, 9/10.
I would recommend this to a friend Bad computer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a waste of money and it will give you a lot of problems
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Anabis,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Had had non stop problems with powering on!
No, I would not recommend this to a friendTerrible quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this twice, first no sound, then completely crashed. Returned both of them.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team via phone, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Ram
Gaming performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale still using it 4 years later only issue I had was the usb ports going out thing I had to do was upgrade ram
I would recommend this to a friend Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At Best buy finding it salution not worth sad component
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear you are unhappy with your Acer Nitro 5 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=bd105a281338153f4ec8d528b6754a6915011596
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Performance
Acer nitro 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop. I've been using it for years and it still runs as it was yesterday.
I would recommend this to a friend - Pros mentioned:Price
Acer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My first gaming pc love it. Great price as well
I would recommend this to a friend - Pros mentioned:Performance
Pls let me win the gift card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing and still runs amazing for my son he loves it.
I would recommend this to a friend It's just fine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 4 years. It's just alright. The Intel constantly poking and prodding you to update drivers that then don't download off their site or you have to download multiple times gets annoying as those happen every other hour. Sometimes it will pull you out of a video game and show you the alert. It had an issue where it would auto adjust the brightness and you couldn't do a single thing about it because that was also with Intel's own controls. Couldn't do a thing to stop it. It was so highly annoying for 3 years having to put up with it or find some workaround until I guess finally they put in an update allowing people to turn that off. Other than that, games ran fine. I could play Destiny 2 just fine on there but lately haven't been able to as it feels like the game has become too much for the laptop
No, I would not recommend this to a friend