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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 782 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Nitro 5's performance, especially its speed and gaming capabilities, and many find it offers good value for the price. However, customers are negative about the battery life and some report issues with fan noise and heat generation during intensive use. The relatively small storage capacity is another common concern. While some appreciate the keyboard, others find the laptop to be somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 782 reviews
  • Rated 5 out of 5 stars

    Baller laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for about two years now, still holds up really well. Can't play modern AAA games at 1080p/60fps, but that's okay, the CPU is a tad older and the 1650 on a laptop still can crush it at some games. There's probably a more modern version of this laptop, so probably pick that up, but this is a good gateway into a larger scope! I would highly recommend upgrading the storage if you intend on playing heavier games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Runs games perfectly and can be upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Great laptop (I use it for streaming!).

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop only for streaming purposes because I needed a PC (I only had a MacBook Air). It has been really great and works well with all my streaming devices (ie., Elgato HD60S capture card, external microphone, webcam, etc.). This laptop works really well, and is extremely fast. I'm actually surprised by how well it works. If I were actually using it for gaming I'm pretty sure it would work pretty well for that too. :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    A fantastic upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I was previously rocking a refurbished HP laptop that was gifted to me 3 years ago. It was finally time for an upgrade. This laptop plays well with everything I need it to do and is quite fast. It runs graphic intensive gameS like NoLimits2 and Hitman 2 flawlessly. The fans are a little loud when set to max but imperceptible otherwise. The camera is moderately low resolution but still around 720p. A great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Happy with new Acer Nitro 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of speed, lighted keyboard, good screen size, great internet connections and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great for light-medium gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my brother and it’s good for light-medium gaming. Good performance. Good audio. Good design. Good battery. The fan is a little bit noisy when turned on max But it still okay. With 669.99$ this is a good choice for light-medium gaming. I recommend this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Starter and Capable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. My son uses it daily for school and gaming. He said it plays his favorite games flawlessly and is fast. Its also easy to hookup external devices for gaming that you prefer such as a mouse and keyboard. Its preferences really because you can game on the laptop jelly and mouse as well. Its bern almost a year now with ZERO issues. Dependable AF.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i love this nitro laptop cause it is a fast and reliable computer for streaming and playing games I use it for pretty Much everything from streaming to emails and gaming I love the gaming and listening to YouTube and using my facebook video chat also. I hope u all will enjoy this wonderful and reliable computer cause I know I do thanks

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop. I'm not a big time gamer and this is the most high end lap top i've ever purchased, but I do play Second Life and lot and this can handle their graphics with ease. Love the lighted keyboard. So far its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Exciting surprise for new laptop gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was VERY excited to receive this computer for his birthday. Easy to set up and get to gaming quickly. He has discovered controls unique to this laptop to make his gaming more efficient and fun! Great first gaming laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cool gaming PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, great graphics and speed. I love that the keyboard lights up when in use and shuts off when not in use. The gaming graphics are phenomenal and it’s very easy to use. Fast connecting and the cooling system is just what this system needs. The only flaw in my opinion is the battery life. It drains very quickly and during game play you have to keep it plugged up so the laptop doesn’t die.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Pretty solid

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Does everything I through at it. Depending on the game it may drop a few frame rates or freeze (watch dogs 2), but it’s nothing that can’t be fixed with messing with the settings. My only other issue is it’s super loud from all the fans and it occasionally gets super warm. But other than that, it’s a solid budget laptop. If you have the money, I’d buy either a MSI or an ROG laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop to play some of the best pc games out there.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Good for beginners

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast boot times and excellent for gaming never have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Dry quick laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds pretty fast, didn’t expect this type of response from a laptop in this range. It is a little heavier than I would like, but still very manageable. Loved it so much I bought a second one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    does the job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer 2 years now, wow. It is ok. The battery does not last. It has otherwise held up, no weirdness. I use it every day I'm in town. I don't travel with it, so I probably should have got a desktop. It does the job. Probably more expensive than it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great starter gaming laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is beside himself with his new gaming laptop! Purchase was easy online. Pick up was a bit of an issue but it worked itself out. He is loving the graphics and the light-up keyboard! He keeps saying how fast it is compared to what he had. It was a great deal in my opinion after a few months of researching what would be best for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great gaming machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a decent gaming machine at this price point. So far it’s run all games I’ve thrown at it on highest graphics without out issue. Memory and storage are a little on the low side but there is lots of room to add more. Also there is no built in optical drive so you’ll have to get an external one, but that wasn’t an issue for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly and incredible gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so I got this amazing laptop around 3 months ago now and I have to say for its price its an excellent gaming laptop. There were a few cons about this build, for example the amount of SSD storage and the RAM. I got both of these things upgraded and everything about the laptop is good. If you are hesitant to buy this laptop because you are concerned about how it will run games, well I tried many games like GTA V, Minecraft, Fornite, Valorant, and more. Each one of these games didnt go lower than 120 FPS at high graphics. This laptop is just amazing for its price. Another thing I love about this laptop is its fan control, if you feel that its heating up too much you can open up Nitro sense and put the fans at max or you can set a custom speed which is incredibly helpful for heavy gaming. The amount of USB ports the laptop has is perfect for me because I installed an external HSSD since it only came with 238 GB of space, i put my mouse, a Fifine microphone and a few other things. This is truly an incredible gaming laptop and I definetly recommend you get this if you're on a budget, I compared this laptop to many laptops pf around 800-1500 and it bested most of them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. High performance, sleek design and easy to use are amazing. My only complaint is the lack of storage space as 1 game (warzone) took up over half the storage space. Also the lack of usb ports is a problem especially if you need to plug in more than 3 devices

    I would recommend this to a friend
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