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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nitro 5's performance, especially considering its price, and many appreciate its suitability for gaming and ease of upgrading RAM and storage. However, some users have noted that the battery life could be improved, and the fan noise can be excessive at times. The keyboard's backlighting is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 303 reviews
  • Rated 5 out of 5 stars

    Acer-Nitro 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Awesome graphics. User friendly system. I am not a big time gamer but fast, easy and effective office work computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I mainly bought it for editing and special effects. But it works perfectly for gaming and awesome graphics. Love it’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a 5 start review because the screen blacks out at random for a couple seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starter for PC gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter laptop for gaming. Even if you’re not satisfied with the specs, you can always upgrade the inside.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Display Glitches on new laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got the laptop i was excited this is my first gaming laptop, it was running fine, not the best but for the price its decent, however I started getting screen glitches where the screen would freeze in a way where it would act as if the screen is cracked suddenly, ps i dont even use it as often, i would restart it and it would come back to normal this happened a couple of time, hopefully the warranty covers that because i have only had it for three months now and thought these laptops would last alot longer, before buying it i read reviews this happened to other people so there is obviously a manufacturing problem with display, but i just tried my luck and it ended happening to mine too.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Amari,
      We are sorry to hear you are having trouble with the screen on your Acer Nitro laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my teen. He had his doubts at first because it wasn’t what he wanted but loves it now. He’s on it more than his ps5 lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for gaming as a gift she loves it. They also put on sale and gave me the difference back

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    DO NOT BUY THIS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy this laptop. I bought one Thursday it was delivered Friday. Well it wouldn’t turn on. Drove 1.5 hrs to the closest Best Buy on fry road in Katy and returned it. Got a new one while I was there. Got 10 mins down the road and we had to drive back to the store because it didn’t work. They opened up 4 more laptops. Didn’t work. Finally on the 5th it did work. We drove all the way home and ITS NOT CHARGING!! Save your money and buy something else. Now I have to drive back to Katy and return it since the rep over the phone wouldn’t let me do a return since it was bought in store.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear BuzzysWife,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear you are having trouble with the laptop powering on, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. For the cost it is a decent computer. It uses it for Fortnite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't run the game i got it for

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer however my son really wanted this to play a game called feed and grow fish we bought the game and the computer won't run it i have no clue why but it was very disappointing it was the main reason he wanted a computer but works great for streaming tv and online use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ggggggggreat!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bestie, she is love it. Especially since her school laptop was giving her crap. The best investment ever!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big things come in small packages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Nitro 5 meets the phrase: Great things often comes in small packages.” This laptop is a whole infrastructure warehouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and grandson loves it. I will buy my next laptop from Best Buy as long as it gets delivered to the right address,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nitro 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable, easily modifiable, Acer quality, dual fan, I can't name one thing missing. I've been using Acers for 15+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new computer for gaming and office work and it works great no problems. havnt had a single issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for my needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, I bought it to substitute my old desktop because don't accept Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it. Dont hesitate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming laptop for 10 year old grandaughter. Serves as tool for school and play .High quality at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Broken garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at the store cause of the deal, but when i went to open it, the factory tape was broken and the laptop wouldnt turn on. I ordered a replacement and that wouldnt turn on nor would it charge

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Greene,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think price is pretty high as far as options of laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for his school work and some gaming. Works beautifully! Win-win and everybody’s happy.

    I would recommend this to a friend