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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nitro 5's performance, especially considering its price, and many appreciate its suitability for gaming and ease of upgrading RAM and storage. However, some users have noted that the battery life could be improved, and the fan noise can be excessive at times. The keyboard's backlighting is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 303 reviews
  • Rated 5 out of 5 stars

    My Grandson loves it!❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for school work and gaming. The red lighting is awesome too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves his new laptop. Hes been asking for a gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fist computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop for my 9 year old son. He loves it! Nice price as well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Laptops have issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews looked good, so I bought thelaptop as a Christmas gift. When we got it out of the box, it would not charge. We ended up returning it to Best Buy and received a new one. It worked just fine for a week and now once again it is not charging at all. We will be returning this one and will have to unfortunately look for a different brand. We are 0/2 on this one.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear XtineCatherine,
      We are sorry to hear your Acer Nitro laptop is not charging and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a gaming laptop and this one fulfilled my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh yea my son he loves this gaming laptop so much. Price is right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite gaming laptop i cant think of anything bad to say really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect starter laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality has held up nicely over the last 9 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son. He loves it! Exactly what he expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and great graphics! Bought this for my wife she was very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ye

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc pretty good has hiccups once in a while… bonkers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer-Nitro 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gaming laptop and very secure. Does not freeze up at all. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming computers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love their gaming laptops that we got them for Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it! Love it, love it, love it! Best Buy is that best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! I use this for gaming only and the graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Gaming laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option for affordable gaming. My son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is the Best Buy that we can’t do. We recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starting gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good starter gaming computer works well and good components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and really like my gaming computer and the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas…. He absolutely LOVES it!

    I would recommend this to a friend