Customers are positive about the Predator Helios 300's performance, build quality, and refresh rate, with many praising its excellent gaming capabilities and smooth visuals. However, customers are negative about the loud fan noise and short battery life, citing these as significant drawbacks. Some users also reported issues with screen quality and the laptop's weight. Overall, opinions are mixed, highlighting a balance of strong performance features alongside some notable shortcomings.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 357 reviews
Rated 5 out of 5 stars
Perfect for everyone
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop, best graphics, can run anything you want, worth the price
I would recommend this to a friend
Rated 5 out of 5 stars
High performance
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excelente performance and very good fps. i tried in fortnite and cod mw2
I would recommend this to a friend
Rated 5 out of 5 stars
Predator helios 300
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent love my new laptop
Sleek design
And Operates well
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Lasted less than 3 months before it died
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would not recommend this laptop. Lasted less than 3 months before it died and would not boot up. It was still under warranty, so Best Buy could not look at it without voiding the warranty. Found a local authorized repair center, but when we took it there they said Acer is difficult to work with, they send the wrong parts, and laptops end up taking months to get fixed. Told us we were better off dealing directly with Acer which meant that we had to pack up and pay for shipping to TX (we live in MD) so we'll be without the laptop for at least a couple weeks. Not happy -- not a cheap laptop to last only 10 weeks.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Hello Ellen, Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product is not booting up, and we want to work with you to see how we can help resolve this issue. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards, Acer America
Rated 5 out of 5 stars
Best gaming laptop
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good laptop and such high fps in every one of my games
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as intended for gaming and work related task
I would recommend this to a friend
Rated 5 out of 5 stars
Best Value for Your Money !
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This a fully loaded value for money gaming laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Good price
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer has really good specifications for the price
I would recommend this to a friend
Rated 5 out of 5 stars
Best little laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop, I can run videos on it smoothly
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for my son and so far he is loving it !!
I would recommend this to a friend
Rated 5 out of 5 stars
Predator Helios
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best laptops for this budget. Bank for the buck
I would recommend this to a friend
Rated 5 out of 5 stars
Excillent performance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Liked the laptop very much. Best gaming experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Gaming
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great. I wiuld buy another. Fast delivery. Thank you
I would recommend this to a friend
Rated 5 out of 5 stars
Great choice.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Get this laptop if your gaming and gonna do school work.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was good and is working well. I will recommend it to others
I would recommend this to a friend
Pros mentioned:
Performance
Rated 1 out of 5 stars
burned up
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not entirely sure but I think the CPU burned up after 20 days of very limited use. I would only game on this for about an hour at a time. I did everything I could to keep the temps down including elevating the laptop to make sure the back vents where uncovered and tried using a cooling mat. Thankfully the great customer service from best buy helped me out so I didn't end up with a 1400-dollar paperweight.
Other than that, the specs where fantastic and it ran great before it stopped.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear Brandon, We are sorry to hear your Acer laptop overheated during use. We understand Best Buy has helped get this resolved for you. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards, Acer America
Rated 1 out of 5 stars
Screen died after 2.5 years
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen died after 2.5 years without any impact on th3 screen or laptop. Very poor quality. Avoid
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good so far. Looking forward to adding more ram and ssd.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far am impressed with the computer. No complaints
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointing Durability for a Premium Gaming Lapt
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the ACER Predator Helios 300 (15.6" QHD, 240Hz, Intel Core i7, 16GB DDR5, Nvidia GeForce RTX 3070 Ti, 1TB SSD) on April 13, 2023. Less than two years later, on November 5, 2024, the laptop completely stopped working. It wouldn't power on at all.
I contacted ACER customer support, but their troubleshooting didn’t resolve the issue. I then took the laptop to a specialist, who confirmed that the problem was a short circuit on the motherboard, making the laptop unusable.
It’s incredibly disappointing that a premium gaming laptop like this didn’t even last two years, despite careful use. Now I’m left without a computer to use for my university studies or gaming during my free time. For the price and reputation, I expected much better durability and reliability. I wouldn’t recommend this product.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Dear ManuelE, Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear you are having trouble with the mainboard, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.