Customer Ratings & Reviews
- Model:
- PH315-55-795C
- SKU:
- 6504564
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Predator Helios 300's performance, build quality, and refresh rate, with many praising its excellent gaming capabilities and smooth visuals. However, customers are negative about the loud fan noise and short battery life, citing these as significant drawbacks. Some users also reported issues with screen quality and the laptop's weight. Overall, opinions are mixed, highlighting a balance of strong performance features alongside some notable shortcomings.
This summary was generated by AI based on customer reviews.
No display on screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought online at BestBuy and it seemingly boots up (keys glow when started and makes a sound), but no display on screen. That was a big disappointment! Was waiting for the laptop for a while, even ensured I was at home to sign the package for FedEx. Had to spend about $50 on Uber to-and-fro to drop the faulty one off at the nearest BestBuy. Waiting for my replacement now. Poor experience.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear citadel,
We are sorry to hear your laptop required repair for the display. We understand you took it to Best Buy for service, but if you should need help after you get the replacement, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Horrible Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the gaming laptop for less than 30 days and it’s bricked. Best Buy refuses to help since it’s been longer than 15 days and I didn’t purchase the additional warranty as it came with a year warranty. I’ve used the laptop less than a dozen times total- downloaded steam and Stardew Valley. I had been playing when the computer turned off out of nowhere and had an internal failure. Please buy your gaming systems elsewhere.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Avery,
We are sorry to hear your Acer Helios laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Great piece of equipment, didn't match my preferen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a wonderful laptop; objectively zero complaints. The only issues I had with it are purely personal preferences: too little keyboard feedback, low stock volume, port layout.
I would recommend this to a friend
Nvidia GPU driver problems.
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Off the bat, it would not detect the 3070ti graphics card. I updated all the drivers, did all the troubleshooting, but to no avail. And from what I hear, this is a common issue with this particular model. It is basically a lottery, and I got "bad luck"
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Tobee,
We are sorry to hear your Acer Predator laptop is not detecting the GPU and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Ok but it is succeptiable to breaks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in the first few days. I tried turning it on and it didn’t work
No, I would not recommend this to a friendBad LCD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LCD burnt out after two months of low-moderate use.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear MaisonR,
We are sorry to hear your Acer laptop LCD is no longer working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
a year after purchase keyboard get many keys loose
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor quality keyboard for this expensive computer
No, I would not recommend this to a friendDo not recommend.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend at all!! Wifi is so slow in this computer. What does it matter to have all this specs and having a bad wifi reception on it?
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear HenriqueG,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the wifi is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
DON'T BUY ACER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MOTHERBOARD WENT OUR AFTER 18 MONTHS. ACER WANTED TO CHARGE 900 TO REPAIR IT. DON'T BUY ACER
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is an excellent computer. It does everything that i want and more.
I would recommend this to a friendGr8 laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good as a PC replacement & great gaming experience
I would recommend this to a friendBought two. BOTH STOPPED WORKING AFTER 6 MONTHS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The title says it all. Dont buy this. Paid almost 1400 dollars for each, you would think it would last over 6 months.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Poor battery performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for about 25 days now and I enjoy all of the features except for the battery. Battery only last for 1 hour when not connected to outlet.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Mark,
We are sorry to hear your Acer Predator laptop is not holding a charge properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display stopped working in less than 1 week. Returned it for a refund. Dont recommend this product.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cheri,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Cons mentioned:Battery life
Do not buy!!! Died in 3 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop on July 7th 2022 and it died on October 8th 2022! Will not power on. Do not buy this laptop. I am taking it to a repair shop on Monday and I hope they can fix it. $2k for a laptop that only worked 3 months come on bestbuy.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Fondzee,
We are sorry to hear your Acer Helios laptop is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Dumpster fire
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, and I can't even download or install crap. It is a slow-moving piece of excrement not fit for human consumption.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear ACD421,
Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
GARBAGE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage just black screened after stuck in blue screen of death loop. Hiw convienient that the warranty just expired and no returns!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Andy,
We are sorry to hear your Acer Predator laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
Dead pixel
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got this item with a dead pixel, I returned it back, overall performance was okay
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer monitor. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Great except display came broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty nice except it came with dead pixels from the factory
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Disappointed,
Thank you for taking the time to leave a review on your Acer Helios laptop. We are sorry to hear that the LCD screen is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Pros mentioned:Build quality, Speed
Outstanding Machine
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get into gaming a few months ago after my Son Introduced me to gaming. I was using a basic I7 laptop and was experiencing a lot of lag/delays/freezes. You name it. He had a gaming PC and of course it worked like a charm. I was able to obtain this new Acer Predator Helios PC and what a huge difference! I loaded in Call of War and a few other games and WoW. No lag, immediate responses. PvP and PvE very good. Love the Keyboard for Mashing and happy to see it has a 10 key. Now, the funny part is I did not realize I was only using the on-board graphics. After checking the Nvidia card set up, I activated it. Then I was having issues. The lap top had delays and slow load times. Checked and found card set to dedicated. I set it to Auto and was back to great operation again. Maybe needing a update for the Nvidia or the LT. Awesome Specs: Fantastic RGB Keyboard with 10 key. Bright vivid colors. QHD LED 2560 X 1440 resolution with 240 HZ Refresh and 3ms OD response time. I7 12700h 2.3 GHz (14 Cores) More than enough. Turbo mode available when plugged into power. Powerful cooling system 5th Gen AeroBlade™ 3D Fan technology is almost too loud with headphones off. Introduction of liquid metal thermal grease has all the Latest cooling technology for CPU. Latest WiFi AX1675 and 2600 ethernet. Still in Question: Cannot tell for sure if there is a 2nd M.2 slot. Does not appear to have a 2.5 tray. Memory upgrade appears to take up to 32gb. I will open the LT at a later time if I feel the need. But at this point, the present set up is so powerful and no need to upgrade. The case is a Big fingerprint magnet, but a very solid build. Huge power adaptor so will be heavy and bulky when transporting. The total build is definitely for the serious gamer/power User and gives me a new edge over other machines.
I would recommend this to a friend