Customer Ratings & Reviews

Has an amazing refresh rate, honestly more than any other laptop I have ever seen - 240Hz, that's insane! Honestly though, the screen brightness was abysmal. Seriously. This is a $2100 device that I got for the generous price of $1400 (seriously $700 off) and it still wasn't enough for me to like this laptop. The ASUS Rog Flow X16 has approximately x3 as much brightness NIT measures, and by God, it's noticeable. If you like dark screens you strain your eyes to see, go for this device. Always remember: A beautiful, high refresh rate screen means nothing if you can't even decipher what you're looking at because it's so dark lol

My wife and I have had Acer laptops since 2011 when i got the Acer Inspire x741 with the i5 (i know, old school, but it still rocks.) Got this laptop to try and get work done, game, video edit, photography, stream, and other heavy tasks. From the start, this has been a regretful event. Got home, set up, plugged in, pressed power button........nothing. Held power button......... nothing. Held for 2 seconds...... turbo light came on....thats a start. 20 seconds later the screen came to life. 2 minutes to get screen to turn on for a $2000 laptop... somethings going on. Computer loads after 10 minutes. Alright, maybe this will go smoothly (fingers, eyes, legs, arms, everything crossed). 26 updates needed. First few go fast. Then they start saying error on updates. Ok, restart as some of the updates needed to have the computer restart to apply them. 1 hour of updates went by and the windows updates are complete. Time to start getting this going.....or so i thought. Nvidia control panel update needed. Updated. Nvidia GeForce experience needed for driver installs...no problem as I love their products. After all the updates and everything 3 hours has gone by. Now we have advertisements popping up to sell more stuff (lets go back to the $2000 price point that was just popped on this, that should have come with it...way to go developers.....lets try again.) Once it was up and running and had let the dogs out for the third time, its time to see what this could do. Loaded Adobe Photo, took no time..pleased (hence the 2 stars). Went for downloading Steam and that was fast. However COD on this laptop even after tweaking the settings couldn't get what most would consider decent. Alright lets try something else, Horizon 5 loaded fast, but lagged and not just a little....it was like flickering lights on and off in a strobe effect while watching someone walk.... Exchanged for a different computer that costs $650 less and have had no issues running COD, Horizon 4 and 5, Tarkov, and other games. Also only 40 minutes to update.... Bottom line..dont waste your money on this overpriced paper weight. I really wanted to love this computer, but after that experience, there is a lot of pricepoint considerations that need to be rethought as well as build components.

The laptop itself has a sleek design. Much more profesional looking than the past versions. Yet, the one I received specifically seemed to have cooling problems as when I turned it on and checked if everything was working how it supposed to I quickly noticed the laptop sitting on 60 degrees Celsius as an idle temp which alarmed me. Unfortunately, the day after I got the laptop I had to leave the country for a trip so I was unable to make the refund, this leaving me with a high voltage cpu and gpu laptop with cooling problems; a heck of a combination. When tested upon current generation games it perform somewhat under expectation of it components, I partly blame this in the cooling issue this mine has. Yet it’s offers a playable gaming experience. My only real disappointment/unsatisfaction with the laptop is the bad temps I got right out of the box.

Item kinda sucks. Gets hot really fast when playing Eldens ring. Turbo mode sounds like an Air plane taking off and cannot play with that loud of noise. For the price its worth you're better off getting a custom desktop. Overall, gets 2star because the Keyboard is pretty Awsome. I also purchased an air cooling fan to reduce the heat just Fyi for anyone looking to use this as a gaming labtop.

While this laptop has some nice features such as 240hz refresh rate screen, it has g-sync and so forth, with roughly 2k is not bad. However, it’s wifi sucks. Every one or two days, you’ll have to uninstall and reinstall its wifi drivers the wifi will just disappear like it doesn’t exist. Once I was having a video conference and it stopped in the middle of the meeting. I had to do the above process and reboot the laptop. Later I checked some reviews and found out that this model had this problem even in the past years. This is pain in the neck and I am going to return this.

Broke in the first few days. I tried turning it on and it didn’t work

LCD burnt out after two months of low-moderate use.

I have had this for about 25 days now and I enjoy all of the features except for the battery. Battery only last for 1 hour when not connected to outlet.