Customer Ratings & Reviews
- Model:
- PHN16-71-50JG
- SKU:
- 6541305
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its excellent value for the price. Many appreciate the customizable keyboard and the option to upgrade the RAM. However, some users point out that the battery life could be improved, and the laptop's weight and potential for fan noise are also mentioned as drawbacks.
This summary was generated by AI based on customer reviews.
Superb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing I would recommend to many people
I would recommend this to a friendHeed the Reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard lights up when it wants too. System reboots on its own. Frustrating when playing a game.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Cas9,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Stopped working first day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had go return the computer because he got 30 fps on all games max. Very annoying, it wad a b day present.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Brenden,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America