Customer Ratings & Reviews
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- Model:
- PHN16S-71-98RF
- SKU:
- 10746136
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.
This summary was generated by AI based on customer reviews.
Perfect for work and games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are amazing. Bought this as a college and gaming computer. It handles my school work and gaming perfectly!!
I would recommend this to a friend- Pros mentioned:Overall performance
Review of Predator Helios Neo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and the staff at my Best Buy were very nice about helping me work through my problems.
I would recommend this to a friend - Cons mentioned:Noise level
Good Gaming Rig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lap top is fast and responsive, the fan is a bit loud but overall I am happy with its performance.
I would recommend this to a friend - Pros mentioned:Overall performance
My laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good laptop I'm very happy and I will recommend ,thanks
I would recommend this to a friend The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, excelent customer service. The pickup was very good
I would recommend this to a friend- Pros mentioned:Overall performance
Buy Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friend Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product development is a key part of the process of creating and implementing a solution
I would recommend this to a friendGreat choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! Great choice for me, strong GPU, vivid display
I would recommend this to a friendHappy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a beast in the specs and for this price what do you have to lose?! Shes smooth, silent, and speedy! The only thing you may notice are her fans are not music to the ears but they can be adjusted. If youre on the fence....SEND IT!
I would recommend this to a friendfantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exceeded all expectations great value the only downfall is the speakers other than that 100 percent worth it
I would recommend this to a friendAwesome laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a powerful laptop. Has all the components of the bigger brands for a fair price. Screen is crisp and has a beautiful display. Only con is battery life for regular use due to screens output. Hands down still a great product
I would recommend this to a friend- Pros mentioned:Overall performance
Computer Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, good quality images. Key board needs time to get used to ergonomically.
I would recommend this to a friend - Pros mentioned:Overall performance
Nothing less than a 5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it works flawlessly as expected. It has a great performance
I would recommend this to a friend Acer Predator Helios A16S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is beautiful, powerful and I've had no troubles with it. It feels like a quality item and had minimal "bloatware" to clear. I am extremely satisfied with this purchase.
I would recommend this to a friendBlown away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, excellent display. Easy set up gets you gaming in no time!!
I would recommend this to a friend- Pros mentioned:Overall performance
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and nice computer nice price and excellent services
I would recommend this to a friend - Cons mentioned:Noise level
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer less than 2 months ago. Three days after it arrived, it suddenly shut down (like if from overheating). It was quite strange, it is a very powerful gaming laptop, RTX 5070Ti, I was playing Dragon's Dogma 2 and not in ultra quality and always with the fps and temperature on the screen. It shut off with no warnings, no errors, just pump! No lights or anything. I had to unplug the charger to get it working again. The next day I did a little research and updated the BIOS from the official website to the latest version, and no more problems until now, one month after the last problem, playing Red Dead Redemption 2 I just had the same problem as before. A sudden shutdown. This time, I heard the fan go very loud even though temperatures were below 68°C. The fan becomes very powerful when temperatures are below 68°C. I had to disconnect the charger again in order to restart the PC . Right now, it's a very difficult situation because the return period has already expired and the product is defective. Furthermore, the BIOS is locked.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Mauro,
We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop i would definitely buy it again or recommend it
I would recommend this to a friend- Pros mentioned:Overall performance
Acer Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good for all kinds of work but works especially good for games
I would recommend this to a friend - Pros mentioned:Overall performance
great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop, sent to college campus with fast shipping,
I would recommend this to a friend