Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,839.00
The comparable value price is $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 487 reviews
  • Rated 4 out of 5 stars

    Amazing for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for the price!!!! Only downside is the screen refresh rate not being able to change it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop with minor drawbacks.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of use, I can say I made a good decision. The laptop is of a very good quality, and feels premuim. The good: -Very good performance when it comes to gaming. -Amazing responsive Screen. -High quality build. -Predator sense is good, I can control temps easily. -Light and easy to carry. -Great keyboard, and plenty of ports. The bad: -Disappointing battery life. Worse than my 6years old Predator!! On Youtube, you wont get 2 hours! Seriously Acer, fix the 240hz screen issue. -Sound is good but very low. Again worse than my older laptop! As a gamer/writer, the laptop is doing the job for me. The screen is unreal! The laptop is really capable. If they fix the battery issue by allowing us to lower the screen refresh rate, I would say its a 5 star choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for gaming. Great price for a really good processor and Video card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does EVERYTHING I need and more every day. I can play like a pro with this laptop that goes everywhere with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. The only things I would comment negatively on is the built in speakers, they don’t have the greatest quality that I feel a computer for this price should have. The fans can be a bit loud, but that’s typical for gaming computers. The screen is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Runs games and plays videos really well. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer, much lighter than i expected and does everthing I had hoped for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after being a long time PlayStation user. Love my PS5 but needed a more reliable gaming option that I could travel with. This easily replaced all my other consoles. Wish I wouldve switch to a gaming laptop soon if I’m honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Purchased for teenager and they play all kinds of games and appreciate the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute bang for buck, only issue is that you cannot lower down the refresh rate on this computer and the battery life sucks so e reviews say it can only last you for 3 hrs max but for me it only last 2 at the very best conditions still really good though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and bright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great screen, stays cool. Works perfectly for complex music production. Will also be doing video production. The Nvidi card should be great for that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read Before You Buy! Not a Good Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great laptop and I'll explain why. What is good: - System specs and pricepoint - 240HZ OLED screen is absolutely stunning - I liked the laptop design and shell. The bad - Internal software. Specifically drivers and the Intel processor I had this laptop for 2 weeks. Certain games (Elden Ring) and programs (adobe premier pro) were completely unusable. I tried everything, including a hard drive wipe and reinstallation of windows before I returned this laptop thinking it was a defectove unit. I tried the same model and had the exact same issues. After some deep reddit searching and trying acer support, I learned that acer is notorious for not updating drivers. Many people have the same issue I had, and all Acer will tell you is that the fault lies with adobe and the software I'm trying to use isn't compatible with the core ultra series processor. That simply isnt true. The fault lies with acer, they have not updated their bios (as of 12/05/25). I received a notification from intel software (using their intel monitoring software for the processor) stating my bios was not up to date for the processor and to contact the hardware manufacturer about updating the bios. I returned this laptop for the Asus G14 and have zero regrets. The pricepoint is great, the specs and screen are awesome. But know some programs and games may not work and there is nothing you can do as you wont receive any support. Before you buy, check Acers support page for this laptop to ensure the bios was updated after 12/05/25 and ensure the core ultra chipset specifically has an update.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Favorite laptop!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Great screen, good GPU, plays all the games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my expectations, I don't heavily game on here but when I do it's smooth and crisp, it handles what I use it for very well and the price is well with what the laptop comes with, I'd definitely recommend a laptop cooler to minimize the fan workload but definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Predator Helios Neo 16S AI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works very well for both gaming and daily tasks. The screen quality is bright and sharp, the performance is fast, and the design feels premium. Overall I am very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Game Changer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have enjoyed using this computer. I bought it because I was looking for a better graphics card, and this one was reasonable. I was looking for the RTX 5070, but found out 5070i was even better. I am not much of a gamer, but I use video editing software such as Davinci Resolve to process large 4K and 8K files. I am pleased with the performance and the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in Windows AND Linux.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value especially at the sales price. Nothing comes close to the spec for the money you spend. This laptop isn’t “fancy”, or even “sleek”. It’s a throwback to big beastly gaming laptops, with a focus on retaining some semblance of thin-ness. I am using this as a dev workstation, so it’s now running Ubuntu. If you go this route, there will be challenges, for example I still can’t change the rgb for the keyboard. Obviously not the laptops fault, everything is flawless in the default windows install. I am running LLM’s up to ~14b at ~45 t/s, and creating agents using much lighter models to perform simple tasks. Those run in the hundreds of t/s.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't live up to the hype!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gaming computer, I installed all updates as instructed, including Assassins Creed Valhalla, I started playing the game and it started running very HOT. The area above the F-key row got so hot it would have burned my fingers if I hadn't jerked my hand away. I contacted support and the tech had me uninstall the Graphics Driver. that helped a lot but even on my simpler games the fans have to run very high rpms and is noisy and hot air blows out of it which makes for a good heater if you need that. I can't play my games at max settings, I have to use medium settings.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Larry,
      We are sorry to hear your Acer Predator laptop is running hot during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Slim Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim , portable, amazing OLED screen. I love this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Computer and Great Service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs my games perfectly!! My sales person, Cody, did an amazing job on recognising my needs for a quality but not top shelf laptop. He searched for a couple minutes to find the correct laptop as a few had the same SKU but not the same specs. This laptop runs Doom The Dark Ages no problems. Diablo 4 looks even better than it did on my Windows 10 PC. Only downfall, which comes with any store bought PC, is all the extra crap the MFG puts on. Acer software, demo software of McAffee. I'd rather have that stripped off and let me do what I want...

    I would recommend this to a friend