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Customer Ratings & Reviews

Your price for this item is $1,829.00
The comparable value price is $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 487 reviews
  • Rated 5 out of 5 stars

    Vaue for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beast laptop, with 240 Hz display. Games run really smooth with no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Acer Helios Neo 16 for a few weeks now, and honestly, it's a beast. What surprised me most is how the Al features actually help with the fans-it stays much quieter than my old laptop during heavy gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Predator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is amazing I don't regret investing my money in it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great desktop replacement. This laptop is not easy to carry around. This laptop is designed for young gen and not older gen adults. This laptop does look like a gaming laptop. This laptop is of great quality. After all updates and refreshes the laptop was very snappy and fast in general. This laptop is upgradable. Graphics are sweet and its just nice to play games, not movies in my opinion. Its still pricey but if you have no desktop, no laptop and have 2k budget it could easily be your main device if you are into gaming and stuff like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer excellent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, likely more computer than i need but got it at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I bought it. Works flawlessly. It has a beautiful display and is nice and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER POWER ACER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super power gaming laptop my top monitor OLED 240HZ ROXCKSSSS AND THE RTX 5070TI ITS POWWERFULL I HAVE MADE I AM SO HAPPY NOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a beast in the specs and for this price what do you have to lose?! Shes smooth, silent, and speedy! The only thing you may notice are her fans are not music to the ears but they can be adjusted. If youre on the fence....SEND IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop I'm very happy and I will recommend ,thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Predator Helios Neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and the staff at my Best Buy were very nice about helping me work through my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming device!! Smooth play, amazing graphics. Gets very hot so get the laptop fan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a powerful laptop. Has all the components of the bigger brands for a fair price. Screen is crisp and has a beautiful display. Only con is battery life for regular use due to screens output. Hands down still a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Gaming Rig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is fast and responsive, the fan is a bit loud but overall I am happy with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Predator Helios A16S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautiful, powerful and I've had no troubles with it. It feels like a quality item and had minimal "bloatware" to clear. I am extremely satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good quality images. Key board needs time to get used to ergonomically.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer less than 2 months ago. Three days after it arrived, it suddenly shut down (like if from overheating). It was quite strange, it is a very powerful gaming laptop, RTX 5070Ti, I was playing Dragon's Dogma 2 and not in ultra quality and always with the fps and temperature on the screen. It shut off with no warnings, no errors, just pump! No lights or anything. I had to unplug the charger to get it working again. The next day I did a little research and updated the BIOS from the official website to the latest version, and no more problems until now, one month after the last problem, playing Red Dead Redemption 2 I just had the same problem as before. A sudden shutdown. This time, I heard the fan go very loud even though temperatures were below 68°C. The fan becomes very powerful when temperatures are below 68°C. I had to disconnect the charger again in order to restart the PC . Right now, it's a very difficult situation because the return period has already expired and the product is defective. Furthermore, the BIOS is locked.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Mauro,
      We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this laptop for anyone working from home. It’s fast, reliable, and handles multitasking with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and nice computer nice price and excellent services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing less than a 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it works flawlessly as expected. It has a great performance

    I would recommend this to a friend