Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 11120759
Customer reviews
Rating 4.5 out of 5 stars with 488 reviews
(488 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Acer Predator 16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Light Great, sound Fast. Acer Predator Helio 16 makes a Great Gaming Experience Great Purchase
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Best value for a powerful laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for travel that was powerful and compact,this checks all boxes.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Insane machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, great customer service no words to describe how good Best Buy is
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 2 out of 5 stars
Very unhappy with this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is quite disappointing in its performance. The battery life is only about 1.5 hours, it’s very slow and the sound quality is poor. I missed the return window because of the holidays and believe 15 days to be to short.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello ShirleyW,
We are sorry to hear the battery in your Acer Predator laptop is not meeting your expectations and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 3 out of 5 stars
Bang For Buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs hot, Premium build, feels weird buttons are clamped together, cant turn off 244 hertts screen so battery last like 2 hours at most without a charger. Can run any game just sounds like an engine you need play on balance if you dont want any noise, boughr for 1499 but with taxes came to about 1700, would i recommnd this to people yea but only if you travel a lot and want a desktop replacement
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendRated 4 out of 5 stars
good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good one for the price but as others have stated ACER Firmware kind of doesn’t let HW capabilities full utilization
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job for gaming for WOW & Call of duty, and normal use and work
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Would buy again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, fast, runs any game, and no issues. Also quieter than any other laptop I’ve had.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Husband's Christmas Surprise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his new gaming laptop. He said it is the fastest laptop he has ever owned.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift loved the brand and quality of products, and will get used for school.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 1 out of 5 stars
Last time purchasing a Predator Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this laptop after less than a week of purchase as the screen was stuttering heavily on even basic games, the fans ran loud, and it was overheating constantly.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear CasualNuker,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 5 out of 5 stars
Great laptop, solid for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, performance weight and size is great my only complaint is the bios boot sound haha but you can turn that off
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Purchase Review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Enjoy the picture clarity and color quality!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally good screen, runs any game, would recommend
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Best deal at Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive upgrade for me! Really powerful so suggest a cooling fan! Best valu with latest Ultra 9 chip!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Good Gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays all my games so far at 40-60 fps 0n high and ultra. Need to have plugged in to run performance.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop, its everything and more! Its lightweight
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 3 out of 5 stars
Great when it works. Shuts down at least weekly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking computer and feels solid. However, it shuts down randomly (on a weekly basis) with the blue screen error "Your PC ran into a problem and needs to restart" - normally there will be a code at the very bottom from what I see online- but there is no stop code shown. Drivers and all software/hardware is up to date. One other issue I have is the "Co-Pilot" button placement. It took the space of the Ctrl button that I used frequently. (Not the left Ctrl button) Would be great if they placed it somewhere else.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Absolutely amazing deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great spec and amazing price. Acer is great when it comes to reasonably priced laptops
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great laptop! Awesome at running games!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is awesome for games when connected to charger, I knew that when I made the purchase so it’s been exceeding all expectation!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend









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