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Customer reviews

Rating 4.5 out of 5 stars with 683 reviews

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  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 683 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display Good power Can play whatever i want Battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Outstanding gamer laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thinn and fast computer. Waited for long time to be available in stock. GREAT EQUIPMENT, several games installed - screen is abosolutely high definition. I can run fortnite with 1980 X 1080 with 250 FPS. with 2550 at 144 FPS. COD and other games have ridiculous high FPS rates. buy it! You can control the laptop bevahiour using the predator sense APP, so i changed easly from working mode to gamer mode (turbo).

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Good price/performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop a lot, had a bulky 18 inch Alienware and wanted a OLED, happy i made the switch. I like the chassis and screen a lot. CPU and GPU for this price point is almost unheard of. My biggest complaint by far and it could just be me because i don't use headphones are the speakers. They are awful. I mean 2006 office pc awful. They kill the immersion. I will still be keeping because everything else outweighs this one negative but if this is a big deal to you dont buy! They are horrific. One more side note, the laptop is stuck in 240hz and the battery dies very quickly because of that. Im hoping its not the panel and will be fixed with a BIOS update, but we will see.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Greay gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks amazing. So far im playing Diablo 4, Monster Hunter Wilds, Helldivers 2 and Marvel's Rivals and they run smooth with over 150FPS on max settings. Be sure to put brightnes to max level and play with the settings to take advantage of the OLED display. Performance mode is ok and turbo mode is kind of loud. But the speakers make up for it. Pretty great laptop specially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Predator Helios 16ai

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop, price to performance without a sale I feel like is already amazing! Got it on Black Friday sale and the oled with the 5070 TI I literally can run anything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fast response, struggling with games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of wins! The look of it is very nice, and the keyboard is smooth and easy to work with. It runs productivity super well, and doesn't get overwhelmingly hot. So far one downfall is that I have seen a lot of crashing when using for games, though I am checking to see if this is an issue outside of simply the computer itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price, it was a laptop that I originally was hesitant to buy, but after utilizing it for a month, I don't think I can let go of this laptop. I do heavy amounts of CAD, engineering design and ACC work. This laptop made my workload 100 times more efficient! I also LOVE the cooling predator sense profiles that can be accessed by just a LED button located right above the keyboard. A good design and VERY efficient when needing to work on heavy workloads on the fly. Gaming is also a nice thing to have with this laptop but expect the fans to ramp up like jets as gaming on a laptop is VERY strenuous for any laptop. At the end of the day, I purchased this laptop with the intentions that it was going to improve my workload, and if I was lucky, I could utilize it for more than just work. I was more than impressed for the price tag of only $1549 at the time. 24 cores and 32GB of DDR5 6400Hz for only $1550 was a no brainer for me. 240Hz 16" OLED monitor included. RTX 5070 ti with 12GB VRAM is almost as good as the desktop 5070 which plays new titles VERY well. High settings and ray, path tracing are nice to utilize on a laptop. Can't think of any negatives regarding this laptop, other than its weight. But for the price to performance, not really a negative for what you receive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming device!! Smooth play, amazing graphics. Gets very hot so get the laptop fan!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Acer Helios 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop does exactly everything I need it too. The speakers and battery are a downside. Otherwise, a laptop that I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been a beast. It has handled anything I’ve thrown at it so far with no issues and being able to adjust the fan speed makes it a breeze to keep cool. The battery life is the only Achilles heel of this product but what do you expect with this much performance jam packed into a small product.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop. The look and feel of the outside, the buttons, the OLED screen. The performance of the GPU, frame rates and resolution is outstanding. My first gaming laptop coming from XBOX series X. Purchased so I can game outside of just my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware works great, there was minimal bloatware that I was able to uninstall easily, still plays decent when not plugged in. While plugged in it plays very well and keeps itself cool without being too loud even if displaying to a 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Got great deal on great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop flys right out of the box, my son used it on a business trip and was thrilled with the quality of the laptop. Found it fast and worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming laptop that I’ve owned and it’s genuinely a very good laptop. Battery isn’t the best but I never really unplug it so it isn’t much of an issue for me and the fans can get loud at times but other than that it can definitely handle triple A games with no problems. I play Call of duty/warzone, RDR 2, Battlefield 6, Destiny 2, Halo, and other heavy FPS which all run really smooth and have great performance. With the right settings I can get 120fps consistently on certain games. Lastly, the OLED screen on this laptop is beautiful! I’ve only had this laptop for a month so far, but I’ve had no issues and it runs great. I definitely recommend this laptop for first time buyers looking to get the best performance and great screen quality for a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The best bang for your buck gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for $1,449. No other laptops come even remotely close to the same price for the performance. Just don't plan on using it for very long without the charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good gaming computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games really well I hang ran into any problems east to navigate battery doesn’t last too long not plugged in though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerful laptop, but needs some tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Acer Predator Helios with Intel Ultra 9 and RTX 5070 Ti. Gaming performance is excellent, the screen is bright with good colors, and cooling handles long sessions well. However, I noticed that the CPU sometimes spikes up to 105°C for a few seconds when a workload starts, then it quickly drops back to normal and stays stable. On my previous ASUS laptop with Ryzen, I never had those temperature jumps. Out of the box, the system also comes with a lot of preinstalled software, which slows down startup. After cleaning the bloatware and adjusting the startup apps, the laptop now runs fast and smooth — but the first impression wasn’t perfect. Pros: Strong CPU and GPU performance Good display quality Decent cooling once it ramps up Solid build and design Cons: Short CPU temperature spikes up to 105°C Too much preinstalled software Needs optimization out of the box Bottom line: If you don’t mind doing a bit of cleanup and tweaking, this is a very capable gaming laptop with excellent performance

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming, runs new games very smoothly. Screen looks amazing. Would recommend a laptop cooler cause it can run hot while playing games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Portable, obviously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it runs well. However, I still find that my normal desktop with a 4070 runs smoother with some games like Helldivers. It serves its purpose: portability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works exactly as I need it to. It can run high end online games without fail. It does get hot, but even with a cheaper cooling pad that problem is no issue.

    I would recommend this to a friend