Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 11927650
Customer reviews
Rating 4.5 out of 5 stars with 683 reviews
(683 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does EVERYTHING I need and more every day. I can play like a pro with this laptop that goes everywhere with me.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Every game ive tried works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for games works great battery life not the greatest but if you can play plugged in great
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Great pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and runs perfectly. Graphics are amazing.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Oled quality, Processor speed
Rated 5 out of 5 stars
Fast and bright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, great screen, stays cool. Works perfectly for complex music production. Will also be doing video production. The Nvidi card should be great for that.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Nice laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works very good setup didn't take long at all, i very much recommend it, the copiloet button the most i would complain about, the laptop has a very small battery and will doe fast without a charger, the laptop heats up to a moderate temperature but its nothing to worry about solid laptop
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great in Windows AND Linux.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value especially at the sales price. Nothing comes close to the spec for the money you spend. This laptop isn’t “fancy”, or even “sleek”. It’s a throwback to big beastly gaming laptops, with a focus on retaining some semblance of thin-ness. I am using this as a dev workstation, so it’s now running Ubuntu. If you go this route, there will be challenges, for example I still can’t change the rgb for the keyboard. Obviously not the laptops fault, everything is flawless in the default windows install. I am running LLM’s up to ~14b at ~45 t/s, and creating agents using much lighter models to perform simple tasks. Those run in the hundreds of t/s.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming system is an awesome deal for the money. It has met and even exceeded my expectations for a gaming laptop. I would definitely recommend this to anyone looking for a gaming laptop that can play the next generation gaming titles on consoles and PC.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for gaming. Great price for a really good processor and Video card
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Oled qualityCons mentioned:Refresh rate
Rated 4 out of 5 stars
Amazing for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for the price!!!! Only downside is the screen refresh rate not being able to change it.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Works very well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Purchased for teenager and they play all kinds of games and appreciate the speed.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend Rated 4 out of 5 stars
Best Value Gaming machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this laptop for a while now and it's been excellent. Screen is incredibly bright and clear, and the keyboard is comfortable and nice to type on with customizable colors and good brightness, although you end up seeing more light under the keys than shining through the letters, so not exactly macbook quality. Performance wise, the best for the money. The 5070ti kills all gaming needs, 32GB RAM is solid and takes care of all your needs. The venting is excellent, the laptop never gets too hot and the fans only spin up for gaming, average day to day tasks it does well at staying cool and not being loud or intrusive. I would absolutely recommend it if you just want the best value for money in terms of gaming performance.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Solid computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid computer, much lighter than i expected and does everthing I had hoped for
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend Rated 5 out of 5 stars
Really satisfied with the laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is really a bang for the buck choice but need to careful about the display because it's so fragile and also OLED so it's going to be really expensive to repair if you are not careful. Not recommended for using without the charger because the battery barely lasts 1 hour with normal workload without the battery saver on, maybe you can push a little bit more with that on, but you have to sacrifice performance. Overall, really capable laptop, good for gaming and other heavy works.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend- Pros mentioned:Oled qualityCons mentioned:Software
Rated 1 out of 5 stars
Read Before You Buy! Not a Good Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great laptop and I'll explain why. What is good: - System specs and pricepoint - 240HZ OLED screen is absolutely stunning - I liked the laptop design and shell. The bad - Internal software. Specifically drivers and the Intel processor I had this laptop for 2 weeks. Certain games (Elden Ring) and programs (adobe premier pro) were completely unusable. I tried everything, including a hard drive wipe and reinstallation of windows before I returned this laptop thinking it was a defectove unit. I tried the same model and had the exact same issues. After some deep reddit searching and trying acer support, I learned that acer is notorious for not updating drivers. Many people have the same issue I had, and all Acer will tell you is that the fault lies with adobe and the software I'm trying to use isn't compatible with the core ultra series processor. That simply isnt true. The fault lies with acer, they have not updated their bios (as of 12/05/25). I received a notification from intel software (using their intel monitoring software for the processor) stating my bios was not up to date for the processor and to contact the hardware manufacturer about updating the bios. I returned this laptop for the Asus G14 and have zero regrets. The pricepoint is great, the specs and screen are awesome. But know some programs and games may not work and there is nothing you can do as you wont receive any support. Before you buy, check Acers support page for this laptop to ensure the bios was updated after 12/05/25 and ensure the core ultra chipset specifically has an update.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
Alright but definitely not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has a beautiful display with a very powerful GPU and CPU combo however build quality is lacking, there was a loose hinge on both models I owned and the lid sensor can be faulty. Battery life is also very weak but still a good laptop if you intend to have it replace a desktop
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friend - Cons mentioned:Software
Rated 5 out of 5 stars
Exceptional Computer and Great Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop runs my games perfectly!! My sales person, Cody, did an amazing job on recognising my needs for a quality but not top shelf laptop. He searched for a couple minutes to find the correct laptop as a few had the same SKU but not the same specs. This laptop runs Doom The Dark Ages no problems. Diablo 4 looks even better than it did on my Windows 10 PC. Only downfall, which comes with any store bought PC, is all the extra crap the MFG puts on. Acer software, demo software of McAffee. I'd rather have that stripped off and let me do what I want...
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Recommended!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Runs games and plays videos really well. Very fast.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BUY IT! ...before it sells out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 17-year-old grandson who can run circles around anyone when it comes to technology. Well, I asked him a couple weeks ago what he might like for Christmas this year and he said he had been researching laptops for weeks, trying to find the one that would support everything he does. Between school and his job, he needs the absolute best and had been saving his money to get this one because "it’s light years better than everything else!” So, of course I bought it. He is beyond happy with the results. He said it has exceeded his wildest expectations! Yay Grandma!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Favorite laptop!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Great screen, good GPU, plays all the games!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
So far I loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this is an excellent Laptop. The price is almost the same as other products of the same specifications has. Immediately I put my Steam account and downloaded my favorite games, I was shock whit the quality in the graphics and the jump from my previous PC in comparation when I played, no lag, more fast loading and incredible I began to put all at fantastic. The only thing I think is not good is that of course it is more powerful and heat up more quickly and the fan at max level is loud. In my case I live in Florida so it is very hot outside so I do not recommend using it outdoors.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend









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