Customer Ratings & Reviews
![The text on the image reads:
"OLEI I dtsx Esc F1 & F2 F3 de F4 F5 o F6 F7 D F8 C- F9 F10 & F11 F12 AN PrtSc t Ins Del H >/II H ~ 1 ! 1 @ 2 # 3 $ 4 % 5 A 6 & 7 . 8 [ 9 ] O | + = Backspace Numik / Tab Q W E R T Y U I O P { [ } ] I / 7 Home 8 A 9 PglUp - Caps Lock A S D F G H J L : a - Enter 4 a 5 6 V + 1 Shift Z X V N M - > - ? / 1 Shift 1 End 2 V 3 PgDn Enter Ctrl Fn Alt Alt Gr i O 3re Del"
The text is a list of keyboard shortcuts for various functions, such as Esc, F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F11, F12, and more. The shortcuts are organized in a way that makes it easy for users to find and use them while working on their computers.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e9e6c769-2ef3-4649-ad17-3fab10424316.jpg)
- Model:
- PHN16S-71-98RF
- SKU:
- 11982421
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Good computer , bad engineering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer , but has a problem with USB c being so close to the heat exhaust and it shuts down the ports
No, I would not recommend this to a friendNot too too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its about average……………………………………………………….. …………………….
I would recommend this to a friendThe laptop is better than other for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for this price. Temperature GPU is 50-70*C
I would recommend this to a friendAmazon screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing runs at good temps not to hot worth the money should last 4years
I would recommend this to a friendprice to performance but cheerful about defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermal and performance is not up to the mark. Good for gpu intensive work at this price range. Mine getting crashed while playing even videos even after driver updates if work in battery
No, I would not recommend this to a friend- Cons mentioned:Noise level
Poor quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage of a laptop, froze 3 times in 2 weeks. The starting noise is so loud that a deaf person could hear it. The screen presents a strange color tone that will make your eyes feel uncomfortable. Do not waste your money on this crap.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear XunyeN,
We are sorry to hear your Acer Predator laptop is not meeting your expectations in some areas and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Great computer bad service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is excellent so far experience at the store was horrendous. Attempting to call geek squad is horrendous. Impossible to call the store directly. Follow up once requested from corporate is not even an option. After working for the company for 18 years this saddens me deeply
I would recommend this to a friendBrand response from TeamAcer
Posted .Hello David,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the service did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our Acer support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
It was okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is decent, running games like call of duty was laggy.
No, I would not recommend this to a friendWould Not Recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues from the first boot. Would restart randomly whether just starting up, browsing the internet or playing a game. Got very, very hot while playing a mid tier game or higher. Screen would also flicker at any given time. I updated all the drivers and BIOS, should not be happening. When returning I was told someone came in earlier that day with the exact same issues. Would Not Recommend, swapped for a Lenovo.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Jesse,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Computer is shutting down randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some weird reason the computer shuts down randomly.. gonna take it back and see what’s up
No, I would not recommend this to a friend- Cons mentioned:Battery life
Worst Gaming Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend. Battery Dead within 5 months with no gaming usage.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Somanshu,
We are sorry to hear the battery is not working in your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Pros mentioned:Oled quality, Processor speedCons mentioned:Noise level
Good Price to Performance , 115w MGP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews seem to be limited at the time of writing. This laptop provides great price to performance. But there is a reason its 1899.99.. this laptop form facter is different. While thin, the cooling vents make it have a larger surface area than you may think. This makes accessories and backpack fitment more challenging. The build quality is nice though. The 275HX CPU in this form factor is a monster if you need cores, the H series chips in similar formfactors get annihilated. The 5070 ti is fantastic for games and data science. The memory is upgradeable which is a huge plus for those that need 64 or 96Gb. The screen is beautiful but glossy and may not be bright enough for viewing in brighter environments. Two M.2 storage slots. Ports are adequate for this price. The cooler and fans actually arent that bad and do a pretty good job. The power brick is very manageable in size. I think its 230W? Keyboard is good, but the trackpad has too much texure in my opinion which causes to much friction. I used this laptop for a few days but some things i just couldn't get over. One, the speakers are horrendous. The two speakers only cover mids and you have to play with the equalizer to get them somewhat acceptable. If you dont always wear headphones, this might really disappoint you. Secondly, the software is straight up bad. I dont understand why these big companies can't make a basic interface like the community made gHelper for asus. Acer locks down the CPU so undervolting is currently impossible via software. The Nvidia 5070 ti is great, but it's capped at 115w max graphics power or MGP.. that 115 includes the dynamic boost. You are absolutely buying a power limited 5070 ti and it shows. Maybe a 10-15% difference than full power 5070 ti laptops. It does do great in my opnion for the form factor though. If the software suite was just simple and the speakers were increased to 4 from a measly 2 and half decent, I may have kept it. It was so close!
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop froze a few times while running games, nvidia optimus setting causes glitches, and nvidia graphics optimizing also causes glitches in all the games. Specs are amazing for the price but unfortunately it is not a keeper
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear David,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
poor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was my first Acer Predator gaming laptop. I buy new laptop with every nvidia series drop and this looked like a great value at the begining and i bought it. After some time of use i relalised how poor the material quality is. Even while im typing this comment it is glitching and freezing time to time. when you game on this laptop it freezez hen you put your hand on wasd side. switches between integrated and gaming vga is another freeze session. I dont recommend this. I would never buy anything other than Asus ROG, other asus series are bad choice as well
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Rust,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Worse BATTERY life EVER.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched the ROG for this one because the OLED monitor and the amount of RAM. I have to use the ACER predator PLUGGED in all of the time; even running the machine at QUIET mode the battery had the worst performance ever seen for a laptop. It is worthless to use it as a laptop. I wish I can take it back.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear user571310,
We are sorry to hear you are having trouble with the battery in your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Type c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but my type c ports doesn’t work anymore I bought it on 15 of December
I would recommend this to a friendBrand response from TeamAcer
Posted .Hello Yazan,
We are sorry to hear the USB-C ports on your Acer Predator laptop are not working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Cons mentioned:Heat dissipation
Not what was expected at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't run basic adobe programs from the first week. Ran very hot. Traded in 2nd week for a competing brand.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Bryan,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
the graphics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i dislike that from day one of purchase this laptop crashes alot i feel i waisted my money
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello TASHAL,
We are sorry to hear your Acer Predator laptop is crashing frequently and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Mirror glossy screen ruins great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing rig except they ruined it with that glossy screen that is like a mirror.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear mitchellvii,
We are very sorry to hear that your recently purchased Acer laptop screen did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Defective out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective out of the box. Kept going into an unending reboot loop. I live over 6 hours from the nearest Best Buy so I had to ship it back to have it returned. Still waiting on a refund. I plan to get another one once my refund is issued. I'll update this review if it ends up being a fluke.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Josh,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America