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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 566 reviews

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  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 566 reviews
  • Rated 5 out of 5 stars

    High-End Gaming Laptop: A Value for Money, But..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high-end gaming laptop offers an exceptional value for money. However, it is crucial to exercise caution when folding the laptop while it is powered on. I encountered an issue where the screen became blocked out upon folding it back open, causing the laptop’s fans to accelerate and generate excessive heat. Fortunately, this incident occurred only once, and I was able to turn off the laptop after it had drained its battery. It is possible that this was a temporary glitch, or perhaps it is advisable to avoid turning on the laptop when it has only 10% battery remaining.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much exactly what you would expect for the price. Works as promised with all cons being incredibly minor and typical with laptop. I use it to play Star Citizen which is considered one of the hardest video games to run in the world. Runs fine for me at a easy 50-80 fps and looks very nice with the oled screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Acer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, excellent screen, games run great abd look great. Perfect machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing display, quality, performance & thermal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that sleek and understated look that just look and feels premium. It's thin and packs a HX processor, which was a surprise considering the thickness. The thermals is amazing. (This is my second gaming notebook that I've bought this year for me and my kid, and it is far better than the one that cost over $1k more of the same GPU/CPU, and significantly thicker in March with pre-order). I'm also glad that I didn't see earlier reviews, otherwise, I would've bought at the full MSRP, which is a great value at MSRP especially compare to its nearest comp. Yes, it would be a steal at full MSRP. My complaint is that my nearest Best Buy was out of stock earlier this year when I was ready to buy. The display is incredibly vivid, with ultra high color gamut, and 240Hz matches perfectly with the RTX5070Ti GPU. Even on the smaller things in life like Thunderbolt and Type C, I really appreciate that Acer enabled one of the Type C with direct dGPU connection. My other gaming notebook from Best Buy had both connected to iGPU (hated it). I do play mostly on external displays, and appreciate the dGPU Type C and Power is on the back, and makes the cable management clean. The built quality is great, but what really made me happy was that I got far far far more performance than other thin chassis that cost much more. My only regret was that I wish Best Buy would've had this unit much earlier. Could've saved me a few thousand dollars from my first RTX5070Ti that I bought before reviews existed (different brand). Battery life, yes, it is a gaming notebook, and I have no issues with it. Overall, this is the best gaming notebook that I had purchased and love the performance, display, and quality of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop, I play lots of games on this and it is just fine. Has an oled screen and i have never seen color like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Laptop I ever Had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely blown away by this laptop! The performance is insane, and the graphics are stunning. I've played some of the most demanding games on the market, and this laptop handles them with ease. The display is gorgeous, and the keyboard is comfortable to type on. The battery life is better than expected, and the design is sleek and portable. I've had zero issues with overheating or lag. This laptop is a beast! Highly recommend to any serious gamer out there. *Pros:* - Exceptional performance - Stunning display - Comfortable keyboard - Good battery life - Sleek design *Would I buy again?* Absolutely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduate Student, Mobile Workstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, loud when plugged in, quiet when not. I bought this as workstation laptop for university graduate work. Great price point! Love that it as 24 cores, especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget friendly high end gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great well built budget friendly high end gaming laptop great clear fast responsive screen. I run COD Black ops 7 at 200 plus frames no problem recommend it to anyone. Only thing is I recommend for it is getting a cooling pad also because it runs warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs fast but battery not so.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had very helpful service, my Predator laptop is what I wanted and it works well ! The battery last only a few hours but I when I game I leave it plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer god

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using it, i was in love with that laptop not sure if you can expand or use the full screen but beside that makes a really perfect gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display Good power Can play whatever i want Battery life could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Display and Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new laptop, and I spoke with a sales rep at my local store as I was browsing one day. He recommended I check this laptop out for the value, and I was impressed after seeing side-by-side comparisons with this and several other laptops. The display is the real standout feature. It is phenomenal, and the lack of ability to shift down from 240 mhz has not impacted performance for any of my gaming. Battery life is about average or maybe slightly below for a gaming laptop, but you don’t buy one for the extensive battery life. Great performance, fantastic display, and great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast response, struggling with games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of wins! The look of it is very nice, and the keyboard is smooth and easy to work with. It runs productivity super well, and doesn't get overwhelmingly hot. So far one downfall is that I have seen a lot of crashing when using for games, though I am checking to see if this is an issue outside of simply the computer itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing rips!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bees Kneez. Nothing else comes close to the price. The performance for a laptop is insane. The fans are loud, but they keep this thing extremely cool for a gaming laptop with this much power. At first listen, the speakers are absolute K9 excrement, but once i turn of the sound effects and equalizers and used them plainly, they were ok, still the worst performing component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price, it was a laptop that I originally was hesitant to buy, but after utilizing it for a month, I don't think I can let go of this laptop. I do heavy amounts of CAD, engineering design and ACC work. This laptop made my workload 100 times more efficient! I also LOVE the cooling predator sense profiles that can be accessed by just a LED button located right above the keyboard. A good design and VERY efficient when needing to work on heavy workloads on the fly. Gaming is also a nice thing to have with this laptop but expect the fans to ramp up like jets as gaming on a laptop is VERY strenuous for any laptop. At the end of the day, I purchased this laptop with the intentions that it was going to improve my workload, and if I was lucky, I could utilize it for more than just work. I was more than impressed for the price tag of only $1549 at the time. 24 cores and 32GB of DDR5 6400Hz for only $1550 was a no brainer for me. 240Hz 16" OLED monitor included. RTX 5070 ti with 12GB VRAM is almost as good as the desktop 5070 which plays new titles VERY well. High settings and ray, path tracing are nice to utilize on a laptop. Can't think of any negatives regarding this laptop, other than its weight. But for the price to performance, not really a negative for what you receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great desktop replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional laptop at a great price. The highlights are the oled panel that delivers incredible picture quality along with the rtx 5070 ti that gives it outstanding proformance in competitive titles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper the specs for the price is fantastic, beautiful OLED screen and 12gb 5070Ti along with a sufficient 32gb ram for under $2k is great. It's much slimmer and lighter than the non-S Neo16, both the laptop itself and the power brick. Downsides: refresh rate of the monitor is locked at 240 Hz so power consumption even doing web browsing or word processing type tasks is poor. Really wish they would give the option or automatically toggle to 60hz while on the igpu. Secondly, the power brick connections are bad. I went through 2 Helio Neos both with the same issue. At least the connector on the back of the Slim version clicks in more securely than the non-slim version. But both were touchy and would require unplug/replug at least half the time I turn on the laptop. I think with how great the specs are, Acer couldn't cut costs on things like the GPU or processor, so unquantifiable things like the charging cord is where they found ways to cut costs, unfortunately. Hopefully even with the annoyance of unplugging and replugging and making sure not to touch the power cord, it'll keep working as long as expected. Temperatures aren't bad, I stay under 75°C while gaming even without a fan dock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming device!! Smooth play, amazing graphics. Gets very hot so get the laptop fan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED stunning, 5070TI impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly sharp display I though 1440p on a 16" would be overkill but perhaps combined with OLED it really mesmerized me. Long time fan of 1080p I was worried the extra pixels would hurt performance but the 5070TI is letting me max out all settings no issues. I only wish it came with a 2TB drive instead of 1TB but not storing lots of movies it seems fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price/performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop a lot, had a bulky 18 inch Alienware and wanted a OLED, happy i made the switch. I like the chassis and screen a lot. CPU and GPU for this price point is almost unheard of. My biggest complaint by far and it could just be me because i don't use headphones are the speakers. They are awful. I mean 2006 office pc awful. They kill the immersion. I will still be keeping because everything else outweighs this one negative but if this is a big deal to you dont buy! They are horrific. One more side note, the laptop is stuck in 240hz and the battery dies very quickly because of that. Im hoping its not the panel and will be fixed with a BIOS update, but we will see.

    I would recommend this to a friend