Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 6619312
Customer reviews
Rating 4.5 out of 5 stars with 706 reviews
(706 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Absolutely no regrets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for school and gaming (mostly gaming, not going to lie, but he does do his homework on it) and I am extremely jealous. The graphics and processing speed and insane. This powerhouse of a laptop is an absolute workhorse and can play any game. It is worth the price tag.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic Display and Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a new laptop, and I spoke with a sales rep at my local store as I was browsing one day. He recommended I check this laptop out for the value, and I was impressed after seeing side-by-side comparisons with this and several other laptops. The display is the real standout feature. It is phenomenal, and the lack of ability to shift down from 240 mhz has not impacted performance for any of my gaming. Battery life is about average or maybe slightly below for a gaming laptop, but you don’t buy one for the extensive battery life. Great performance, fantastic display, and great value!
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Outstanding gamer laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thinn and fast computer. Waited for long time to be available in stock. GREAT EQUIPMENT, several games installed - screen is abosolutely high definition. I can run fortnite with 1980 X 1080 with 250 FPS. with 2550 at 144 FPS. COD and other games have ridiculous high FPS rates. buy it! You can control the laptop bevahiour using the predator sense APP, so i changed easly from working mode to gamer mode (turbo).
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 4 out of 5 stars
A great desktop replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An exceptional laptop at a great price. The highlights are the oled panel that delivers incredible picture quality along with the rtx 5070 ti that gives it outstanding proformance in competitive titles.
I would recommend this to a friend - Pros mentioned:Oled qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Greay gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen looks amazing. So far im playing Diablo 4, Monster Hunter Wilds, Helldivers 2 and Marvel's Rivals and they run smooth with over 150FPS on max settings. Be sure to put brightnes to max level and play with the settings to take advantage of the OLED display. Performance mode is ok and turbo mode is kind of loud. But the speakers make up for it. Pretty great laptop specially for the price.
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 4 out of 5 stars
Good price/performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop a lot, had a bulky 18 inch Alienware and wanted a OLED, happy i made the switch. I like the chassis and screen a lot. CPU and GPU for this price point is almost unheard of. My biggest complaint by far and it could just be me because i don't use headphones are the speakers. They are awful. I mean 2006 office pc awful. They kill the immersion. I will still be keeping because everything else outweighs this one negative but if this is a big deal to you dont buy! They are horrific. One more side note, the laptop is stuck in 240hz and the battery dies very quickly because of that. Im hoping its not the panel and will be fixed with a BIOS update, but we will see.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Powerful laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good display Good power Can play whatever i want Battery life could be better
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this laptop has been a beast. It has handled anything I’ve thrown at it so far with no issues and being able to adjust the fan speed makes it a breeze to keep cool. The battery life is the only Achilles heel of this product but what do you expect with this much performance jam packed into a small product.
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Predator Helios 16ai
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop, price to performance without a sale I feel like is already amazing! Got it on Black Friday sale and the oled with the 5070 TI I literally can run anything!
I would recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Love It!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome laptop. The look and feel of the outside, the buttons, the OLED screen. The performance of the GPU, frame rates and resolution is outstanding. My first gaming laptop coming from XBOX series X. Purchased so I can game outside of just my house.
I would recommend this to a friend Rated 5 out of 5 stars
built for professional users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't comment about the gamability of this laptop though I am sure it has a high scores there, but for driving LED walls, TV arrays, Ai scripting and content creation as a pro user it is an absolute beast. This will NOT be your favorite cafe laptop for writing or emails because it roars like a ferrari at high RPM, but for me who is either working hard at events to produce content quickly, or working hard to build my next event the fan lets people know I mean business. its like driving under a bridge with modified tailpipes on a 400HP monster street legal vehicle. Give you a jolt when you hit the throttle. I am impressed. MOREOVER the aspect ratio of the 16" screen makes it almost identical to the aspect ratio of an open book when you have 2 screens side by side. VERY comfortable multitasking. ok thats it. just buy it.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Software
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware works great, there was minimal bloatware that I was able to uninstall easily, still plays decent when not plugged in. While plugged in it plays very well and keeps itself cool without being too loud even if displaying to a 4K TV
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Acer Helios 16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this laptop does exactly everything I need it too. The speakers and battery are a downside. Otherwise, a laptop that I highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Got great deal on great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop flys right out of the box, my son used it on a business trip and was thrilled with the quality of the laptop. Found it fast and worth the buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fast response, struggling with games
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has a lot of wins! The look of it is very nice, and the keyboard is smooth and easy to work with. It runs productivity super well, and doesn't get overwhelmingly hot. So far one downfall is that I have seen a lot of crashing when using for games, though I am checking to see if this is an issue outside of simply the computer itself.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Great device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming device!! Smooth play, amazing graphics. Gets very hot so get the laptop fan!!!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent laptop for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its price, it was a laptop that I originally was hesitant to buy, but after utilizing it for a month, I don't think I can let go of this laptop. I do heavy amounts of CAD, engineering design and ACC work. This laptop made my workload 100 times more efficient! I also LOVE the cooling predator sense profiles that can be accessed by just a LED button located right above the keyboard. A good design and VERY efficient when needing to work on heavy workloads on the fly. Gaming is also a nice thing to have with this laptop but expect the fans to ramp up like jets as gaming on a laptop is VERY strenuous for any laptop. At the end of the day, I purchased this laptop with the intentions that it was going to improve my workload, and if I was lucky, I could utilize it for more than just work. I was more than impressed for the price tag of only $1549 at the time. 24 cores and 32GB of DDR5 6400Hz for only $1550 was a no brainer for me. 240Hz 16" OLED monitor included. RTX 5070 ti with 12GB VRAM is almost as good as the desktop 5070 which plays new titles VERY well. High settings and ray, path tracing are nice to utilize on a laptop. Can't think of any negatives regarding this laptop, other than its weight. But for the price to performance, not really a negative for what you receive.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Powerful laptop, but needs some tweaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Acer Predator Helios with Intel Ultra 9 and RTX 5070 Ti. Gaming performance is excellent, the screen is bright with good colors, and cooling handles long sessions well. However, I noticed that the CPU sometimes spikes up to 105°C for a few seconds when a workload starts, then it quickly drops back to normal and stays stable. On my previous ASUS laptop with Ryzen, I never had those temperature jumps. Out of the box, the system also comes with a lot of preinstalled software, which slows down startup. After cleaning the bloatware and adjusting the startup apps, the laptop now runs fast and smooth — but the first impression wasn’t perfect. Pros: Strong CPU and GPU performance Good display quality Decent cooling once it ramps up Solid build and design Cons: Short CPU temperature spikes up to 105°C Too much preinstalled software Needs optimization out of the box Bottom line: If you don’t mind doing a bit of cleanup and tweaking, this is a very capable gaming laptop with excellent performance
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
The best bang for your buck gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for $1,449. No other laptops come even remotely close to the same price for the performance. Just don't plan on using it for very long without the charging cable.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Really good gaming computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games really well I hang ran into any problems east to navigate battery doesn’t last too long not plugged in though
I would recommend this to a friend









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