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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 706 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 706 reviews
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and the graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Good Laptop, Runs very Hot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop love the build a shame that acer limits the total wattage to 300W which underpowers the the major components, this is done mainly to keep temperatures low but similar laptops show bettter performance for the same components. The 240 hz OLED screen is an amazing feature and makes games look incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for the promotional price, it's quite noisy when gaming but runs everything with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is wonderful. And the performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Processor speed

    Rated 5 out of 5 stars

    Fast and bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great screen, stays cool. Works perfectly for complex music production. Will also be doing video production. The Nvidi card should be great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very fast, great graphics, and memory processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does EVERYTHING I need and more every day. I can play like a pro with this laptop that goes everywhere with me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for gaming at the given price point. Pros- Display and refresh rate Cons- Camera, Fan Noise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great in Windows AND Linux.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value especially at the sales price. Nothing comes close to the spec for the money you spend. This laptop isn’t “fancy”, or even “sleek”. It’s a throwback to big beastly gaming laptops, with a focus on retaining some semblance of thin-ness. I am using this as a dev workstation, so it’s now running Ubuntu. If you go this route, there will be challenges, for example I still can’t change the rgb for the keyboard. Obviously not the laptops fault, everything is flawless in the default windows install. I am running LLM’s up to ~14b at ~45 t/s, and creating agents using much lighter models to perform simple tasks. Those run in the hundreds of t/s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Every game ive tried works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for games works great battery life not the greatest but if you can play plugged in great

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and runs perfectly. Graphics are amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very good setup didn't take long at all, i very much recommend it, the copiloet button the most i would complain about, the laptop has a very small battery and will doe fast without a charger, the laptop heats up to a moderate temperature but its nothing to worry about solid laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for gaming. Great price for a really good processor and Video card

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Amazing for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for the price!!!! Only downside is the screen refresh rate not being able to change it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Purchased for teenager and they play all kinds of games and appreciate the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system is an awesome deal for the money. It has met and even exceeded my expectations for a gaming laptop. I would definitely recommend this to anyone looking for a gaming laptop that can play the next generation gaming titles on consoles and PC.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Exceptional Computer and Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs my games perfectly!! My sales person, Cody, did an amazing job on recognising my needs for a quality but not top shelf laptop. He searched for a couple minutes to find the correct laptop as a few had the same SKU but not the same specs. This laptop runs Doom The Dark Ages no problems. Diablo 4 looks even better than it did on my Windows 10 PC. Only downfall, which comes with any store bought PC, is all the extra crap the MFG puts on. Acer software, demo software of McAffee. I'd rather have that stripped off and let me do what I want...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer, much lighter than i expected and does everthing I had hoped for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY IT! ...before it sells out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 17-year-old grandson who can run circles around anyone when it comes to technology. Well, I asked him a couple weeks ago what he might like for Christmas this year and he said he had been researching laptops for weeks, trying to find the one that would support everything he does. Between school and his job, he needs the absolute best and had been saving his money to get this one because "it’s light years better than everything else!” So, of course I bought it. He is beyond happy with the results. He said it has exceeded his wildest expectations! Yay Grandma!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Alright but definitely not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has a beautiful display with a very powerful GPU and CPU combo however build quality is lacking, there was a loose hinge on both models I owned and the lid sensor can be faulty. Battery life is also very weak but still a good laptop if you intend to have it replace a desktop

    No, I would not recommend this to a friend