Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 6619312
Customer reviews
Rating 4.5 out of 5 stars with 498 reviews
(498 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great laptop for school.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter who started college. Its able to run her cad software without issue and is customizable where she can turn off the gpu when needed to improve battery life for the rest of the day. Its proving to be a customizable workhorse.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good pc………………………………………………………………………………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop ever i have buying into my life, i will recommend everyone that model and also best way payments
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
great cost-benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, great value for money. It's relatively noisy, but the quality is very good. I'm from Brazil, I bought it on a trip, and the price was much better than buying it in my country.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
One of the most gaming laptops ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really realistic and reliable, it is fit for my purposes
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are great and computer is easy to use. The colors are great as well.
I would recommend this to a friend Rated 3 out of 5 stars
Decent, but you could do better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was slow and cumbersome upon initial testing, but eventually became a bit more useable after many updates and settings reconfigurations. Keyboard layout can be frustrating, specifically the shift key on the right side. Decent gaming laptop, struggled with video editing. High RAM consumption from background process and Windows 11 even while no applications are open. Battery life is horrendous. Decent laptop, but there are much better options available with only a very slight increase in cost.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this laptop for about a month and so far it has been great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Gamers!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect gamer laptop. All you need for hours of gaming
I would recommend this to a friend Rated 5 out of 5 stars
Winner Winner!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer review: Going from 8MB of RAM to 32MB is a completely awesome experience. A lot of reviews complained about the fan noise, but I barely notice when the fan kicks on. I probably don't play any games robust enough to generate copious amounts of heat. The image looks amazing and while the internal speakers are a bit tinny, I use external speakers. Overall I think it's a great computer.
I would recommend this to a friendRated 5 out of 5 stars
Really good Machine and great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a rather sweet machine. I'm not a big gamer, but do appreciate the stacked specs. Seems to be a good alternative to more premium names (i.e. alienware). Opted to buy 64 gigs of DDR5 and a second NVME SSD (given 2026 is likely to see prices for these components go up quite a bit).
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Overall Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality, has ama,ing speed and very reliable
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best laptop so far for gaming and yet the best price at Best Buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy Don’t even think about it Just buy the laptop
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for traveling for work dont have to take entire pc with me
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i've ever had. No lag very smooth.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 4 out of 5 stars
Great specs for under 2k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for price and easy to upgrade SSD (if you have a Torx screwdriver and pry tool) but heats up quickly and does not have any option to set the fan curve.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Acer - Predator Helios Neo 16S AI Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Son is delighted. Plays his favorite games at maximum settings. And it seems this is not the limit. We use a month flight normal.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.goodddddddddddddddddddddddddddddddddddddddddddddddd
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is an excellent option, great price affordable and powerful
I would recommend this to a friend









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