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Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 707 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop For Gaming & Movie Experiences Would Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    George Padilla

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha laptop is doing great it was a good decision..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful laptop but requires secondary cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop with powerful GPU. I get stellar frame rates and runs resources hungry games with ease. The biggest con is it gets HOT enough to cook your breakfast on. The GPU often runs around 90C and can jump over 100 with some regularity. I purchased a cooling pad which helps a ton, temps now sit much lower at temps I am much more comfortable with for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love ours!!!! great display and integrates very well with our scanner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect for gaming. I was really impressed with the speed of the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 9-year-old MSI laptop that I needed to replace because Windows was no longer supported. Over time, it had become so slow that it was frustrating to use. My goal was to find an affordable yet powerful laptop to take its place. After talking with some of my coworkers who are front-end developers, the decision was easy—I went with this one. You simply can’t get these specs for this price from any other brand. So far, it’s incredibly fast, and multitasking is a breeze. The screen isn’t matte, but the graphics are stunning. If you’re on the fence, just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great gaming laptop if you can get in on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be on a docking station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer needs to be on a docking station, and the battery doesn't last as long as expected. Similar issues with other people as well. It is locked in 240Hz mode without the ability to change it. Everything else about it is amazing though. Laptops are meant for portability, and this is kind of like a portable desktop with the need to be connected to power. I was hoping for a laptop that could be portable enough for decent battery life with all these nice specifications, but this is not the laptop for that. I bought it with expectation that I would mainly use it with power connected but I hoped the technology advanced more that it has with battery life and big specifications that this computer has.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still to new to tell but so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with the vibrancy of the graphics on this baby! I have only had it for less than a month so the jury is still out on this one. But it is a very nice laptop. I will update when it been a little while longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Predator laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. I am able to play all the latest games. A true workhorse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Predator laptop is epic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had a predator prior, this is an upgrade. This is why we purchased another predator- awesome laptop for my 20 yr son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is perfect and design not to mention, it is super efficient and very fast in processor and effective for work

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best i can imagine for this price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid build, great speed and framerate, responsiveness.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Hard to find a better deal for a 5070 ti laptop with 240hz OLED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life*

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a good computer. However, that battery life is abysmal. Lasts maybe 3 hours tops. Keyboard is nice, so is the screen. Plays games great, but yah that battery life is just holding it back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for business and cad type drawings. It has done well

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Very fast and amazing picture and the people at altoona best buy were very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Fast set up I've ever had with a new laptop and it runs like a dream. It does run hot when running high resource intense programs and games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gaming laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price! This laptop will do everything you need it to!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great production. quality price amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, nothing to say about it. the screen its amazing, great contrast and with the fan at maximum you nca play bf6 without have the laptop become a BBQ

    I would recommend this to a friend