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Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 707 reviews
  • Rated 4 out of 5 stars

    Small Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great battery life is aweful so ad long as it can be plugged in, amazing laptop for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop everrr!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is on fire you can play AA Games anything you want!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for Grandson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch. Using it for gaming but also all other things in life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great but changing to Windows 11 is a major discomfort to my posterior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All around great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer at a fantastic price and the customer service was above exemplary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop plays all the games I’ve run on it so far without even breaking a sweat. The only thing that I will say is I’m not a fan of the keyboard backlighting being 4 zones instead of key to key. Also it’s a bit of an adjustment coming from armory crate to this software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aggent that helped me was kind, and geek squad was great, and i love my predator labtop!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever i have buying into my life, i will recommend everyone that model and also best way payments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Good for school and gaming. My daughter enjoyed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Purchased for my son. He really likes how fast it is. Much better than the previous computer he had

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good laptop amazing for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it a little. Quite warm. Also staff had an issue finding it when I went in to purchase is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bussin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bussin the costumer service bussin the laptop bussin the mouse bussin 10/10 ign

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Acer - Predator Helios Neo 16S AI Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Son is delighted. Plays his favorite games at maximum settings. And it seems this is not the limit. We use a month flight normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, took me a seconf to fully set it up, havent had a pc in years, but very easy, very nice qualities. Great for fps or anything you can throw at it, good for streaming and all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran the big new games good but gets too hot for my liking. Great display and fast. Plenty of storage and ram for the new games. Resident Evil ran flawless on max settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a beast. Running arc raiders at over 200fps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mobile gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need which is gaming well out of town on work trips

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's one of the best 5070ti in the market for that price, really recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but with caveats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll just describe the bads, it’s easier. Speakers doodoo, fingerprint magnet, limited power to GPU, CPU can get a bit hot, and Windows/Nvidia drivers for 50 series laptops ain’t the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 3 out of 5 stars

    Acer helio neos 16s

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a really good computer, talking about , performance, game and screen quality on the laptop. Already exchange the laptop for the same one cause the last one was coming with a processor issue Code 41. Pretty much the processor/ram was crashing and the computer was Turing off/on every 20 minutes was really annoying. I’m texting this one rright and everything is looking great

    I would recommend this to a friend