Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,849.99
Save $50
Comp. Value: $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 524 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 524 reviews
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Review of Ace Predator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recently bought the Acer - Predator Neo 16S AI Gaming Laptop - 16" OLED 24OHz - Intel Core Ultra 9 - NVIDIA GeForce RTZ 5070Ti - 1TB - Obsidian Black. He likes it so far. The battery life is pretty bad and now e need to buy a fan because it overheats quickly, but otherwise he likes it,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Solid gamine/productivity laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop before Christmas but only last week set it up. It’s a beautiful sleek gaming laptop that is lighter and much better performing than my current laptop. Seems very stable so far although I haven’t really had a chance to put it through serious testing.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit can handle any game thrown at it. The 5070ti graphics card and Ultra 9 275HX processor work well together to produce some of the best gaming I've ever done. The framerate for any game i've tried is very good also, even on max graphic settings, which pairs well with the OLED display. Hard to ignore this kind of performance for the cheaper price

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 4 out of 5 stars

    Exactly what you would expect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much exactly what you would expect for the price. Works as promised with all cons being incredibly minor and typical with laptop. I use it to play Star Citizen which is considered one of the hardest video games to run in the world. Runs fine for me at a easy 50-80 fps and looks very nice with the oled screen

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Love my new laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming at this review as a pretty casual consumer who uses this laptop mainly for indies, cozy games, and Fortnite- this thing is a beast. My old desktop doesn’t come close to this laptop’s performance and the screen is gorgeous. I only use it plugged in on a flat surface so I can’t really speak to battery life or even heat management, but I’ve never noticed super loud fans or it being hot to the touch. For the price, this thing is amazing and I have no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Few compromises

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and currently testing this. Can’t beat price to performance. Max wattage is 115. Capped at 240Hz plugged or unplugged. Screen is glossy which I’m not a big fan of but man do the colors look good. It’s thinner than my previous laptop. I keep my laptops plugged so the battery life is not an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    High-End Gaming Laptop: A Value for Money, But..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high-end gaming laptop offers an exceptional value for money. However, it is crucial to exercise caution when folding the laptop while it is powered on. I encountered an issue where the screen became blocked out upon folding it back open, causing the laptop’s fans to accelerate and generate excessive heat. Fortunately, this incident occurred only once, and I was able to turn off the laptop after it had drained its battery. It is possible that this was a temporary glitch, or perhaps it is advisable to avoid turning on the laptop when it has only 10% battery remaining.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Acer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, excellent screen, games run great abd look great. Perfect machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing display, quality, performance & thermal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that sleek and understated look that just look and feels premium. It's thin and packs a HX processor, which was a surprise considering the thickness. The thermals is amazing. (This is my second gaming notebook that I've bought this year for me and my kid, and it is far better than the one that cost over $1k more of the same GPU/CPU, and significantly thicker in March with pre-order). I'm also glad that I didn't see earlier reviews, otherwise, I would've bought at the full MSRP, which is a great value at MSRP especially compare to its nearest comp. Yes, it would be a steal at full MSRP. My complaint is that my nearest Best Buy was out of stock earlier this year when I was ready to buy. The display is incredibly vivid, with ultra high color gamut, and 240Hz matches perfectly with the RTX5070Ti GPU. Even on the smaller things in life like Thunderbolt and Type C, I really appreciate that Acer enabled one of the Type C with direct dGPU connection. My other gaming notebook from Best Buy had both connected to iGPU (hated it). I do play mostly on external displays, and appreciate the dGPU Type C and Power is on the back, and makes the cable management clean. The built quality is great, but what really made me happy was that I got far far far more performance than other thin chassis that cost much more. My only regret was that I wish Best Buy would've had this unit much earlier. Could've saved me a few thousand dollars from my first RTX5070Ti that I bought before reviews existed (different brand). Battery life, yes, it is a gaming notebook, and I have no issues with it. Overall, this is the best gaming notebook that I had purchased and love the performance, display, and quality of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best Gaming Laptop I ever Had!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely blown away by this laptop! The performance is insane, and the graphics are stunning. I've played some of the most demanding games on the market, and this laptop handles them with ease. The display is gorgeous, and the keyboard is comfortable to type on. The battery life is better than expected, and the design is sleek and portable. I've had zero issues with overheating or lag. This laptop is a beast! Highly recommend to any serious gamer out there. *Pros:* - Exceptional performance - Stunning display - Comfortable keyboard - Good battery life - Sleek design *Would I buy again?* Absolutely!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Graduate Student, Mobile Workstation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, loud when plugged in, quiet when not. I bought this as workstation laptop for university graduate work. Great price point! Love that it as 24 cores, especially.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great budget friendly high end gaming laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great well built budget friendly high end gaming laptop great clear fast responsive screen. I run COD Black ops 7 at 200 plus frames no problem recommend it to anyone. Only thing is I recommend for it is getting a cooling pad also because it runs warm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Runs fast but battery not so.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had very helpful service, my Predator laptop is what I wanted and it works well ! The battery last only a few hours but I when I game I leave it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Acer god

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using it, i was in love with that laptop not sure if you can expand or use the full screen but beside that makes a really perfect gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Display and Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new laptop, and I spoke with a sales rep at my local store as I was browsing one day. He recommended I check this laptop out for the value, and I was impressed after seeing side-by-side comparisons with this and several other laptops. The display is the real standout feature. It is phenomenal, and the lack of ability to shift down from 240 mhz has not impacted performance for any of my gaming. Battery life is about average or maybe slightly below for a gaming laptop, but you don’t buy one for the extensive battery life. Great performance, fantastic display, and great value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming device!! Smooth play, amazing graphics. Gets very hot so get the laptop fan!!!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 4 out of 5 stars

    A great desktop replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional laptop at a great price. The highlights are the oled panel that delivers incredible picture quality along with the rtx 5070 ti that gives it outstanding proformance in competitive titles.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great specs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper the specs for the price is fantastic, beautiful OLED screen and 12gb 5070Ti along with a sufficient 32gb ram for under $2k is great. It's much slimmer and lighter than the non-S Neo16, both the laptop itself and the power brick. Downsides: refresh rate of the monitor is locked at 240 Hz so power consumption even doing web browsing or word processing type tasks is poor. Really wish they would give the option or automatically toggle to 60hz while on the igpu. Secondly, the power brick connections are bad. I went through 2 Helio Neos both with the same issue. At least the connector on the back of the Slim version clicks in more securely than the non-slim version. But both were touchy and would require unplug/replug at least half the time I turn on the laptop. I think with how great the specs are, Acer couldn't cut costs on things like the GPU or processor, so unquantifiable things like the charging cord is where they found ways to cut costs, unfortunately. Hopefully even with the annoyance of unplugging and replugging and making sure not to touch the power cord, it'll keep working as long as expected. Temperatures aren't bad, I stay under 75°C while gaming even without a fan dock.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Good price/performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop a lot, had a bulky 18 inch Alienware and wanted a OLED, happy i made the switch. I like the chassis and screen a lot. CPU and GPU for this price point is almost unheard of. My biggest complaint by far and it could just be me because i don't use headphones are the speakers. They are awful. I mean 2006 office pc awful. They kill the immersion. I will still be keeping because everything else outweighs this one negative but if this is a big deal to you dont buy! They are horrific. One more side note, the laptop is stuck in 240hz and the battery dies very quickly because of that. Im hoping its not the panel and will be fixed with a BIOS update, but we will see.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance in games and excellent OLED display.

    I would recommend this to a friend