Customer Ratings & Reviews
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- Model:
- PHN16S-71-98RF
- SKU:
- 10746136
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.
This summary was generated by AI based on customer reviews.
This laptop is a beast
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop can handle everything you throw at it. Great performance.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first laptop purchase. Worth the extra money. No issues with gaming (marvel rivals and BF6) or everyday funtions
I would recommend this to a friendLaptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall laptop is good , battery run life should be improved
I would recommend this to a friend- Pros mentioned:Overall performance
Buy Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friend - Cons mentioned:Noise level
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer less than 2 months ago. Three days after it arrived, it suddenly shut down (like if from overheating). It was quite strange, it is a very powerful gaming laptop, RTX 5070Ti, I was playing Dragon's Dogma 2 and not in ultra quality and always with the fps and temperature on the screen. It shut off with no warnings, no errors, just pump! No lights or anything. I had to unplug the charger to get it working again. The next day I did a little research and updated the BIOS from the official website to the latest version, and no more problems until now, one month after the last problem, playing Red Dead Redemption 2 I just had the same problem as before. A sudden shutdown. This time, I heard the fan go very loud even though temperatures were below 68°C. The fan becomes very powerful when temperatures are below 68°C. I had to disconnect the charger again in order to restart the PC . Right now, it's a very difficult situation because the return period has already expired and the product is defective. Furthermore, the BIOS is locked.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Mauro,
We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Best Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Acer Helios Neo 16 for a few weeks now, and honestly, it's a beast. What surprised me most is how the Al features actually help with the fans-it stays much quieter than my old laptop during heavy gaming
I would recommend this to a friendFan noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan noise is high even for less workloads and its attracting the finger prints
I would recommend this to a friendGameplay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is super nice, good fps and graphic on games.
I would recommend this to a friendPuter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puter, quickest route to the phantom zone no freeways
I would recommend this to a friendBrand new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, perfect!!! They made really really nice
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed. The battery does a very good job. I would recommend this product.
I would recommend this to a friendAffordable Power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fastest computer with the best display you can get for under 2K.
I would recommend this to a friendGreat performance to price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice display, great performance, slim design, carry around easily
I would recommend this to a friend- Pros mentioned:Overall performance
Nothing less than a 5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it works flawlessly as expected. It has a great performance
I would recommend this to a friend Happy Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a beast in the specs and for this price what do you have to lose?! Shes smooth, silent, and speedy! The only thing you may notice are her fans are not music to the ears but they can be adjusted. If youre on the fence....SEND IT!
I would recommend this to a friendas advertisexd
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works exactly as advertised, just loud fans, defitely suggest a cooling stand
I would recommend this to a friend- Pros mentioned:Overall performance
Computer Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, good quality images. Key board needs time to get used to ergonomically.
I would recommend this to a friend - Pros mentioned:Overall performance
Acer predator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and cost. Window11 suck by the way. GPU switch may cause delay and screen black a little bit.
I would recommend this to a friend Predator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop for the price and is very fast you can play any game with no problem
I would recommend this to a friendAcer Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for mid-tier gaming and really surprises you on what it can do on certain AÀA games. Definitely a good price for what you get.
I would recommend this to a friend