Customer Ratings & Reviews

Great gaming laptop! Great Speed and picture quality! Very nice battery life!

I have a 17-year-old grandson who can run circles around anyone when it comes to technology. Well, I asked him a couple weeks ago what he might like for Christmas this year and he said he had been researching laptops for weeks, trying to find the one that would support everything he does. Between school and his job, he needs the absolute best and had been saving his money to get this one because "it’s light years better than everything else!” So, of course I bought it. He is beyond happy with the results. He said it has exceeded his wildest expectations! Yay Grandma!

Got it on the Black Friday sales. Overall very budget-worthy (compared with other Nvidia 5070Ti + 32 RAM + OLED laptops) as it ran smoothly. Just to note - I did use the cooling pad and also disable some unused programs pre-installed in the laptop which could help a bit as well.

This is great laptop. Super fast and everything is smooth.

This laptop is incredible. And the support is excellent. The laptop performs up to the hype. The only issue we had was that the laptop had an issue with the power supply. However, the plus side to all of this is that the laptop had great support. It was in the middle of the night when I reached out, and had an RMA by the morning after working with a tech to diagnose the issue. I mailed the laptop to their Texas repair facility on Monday, and it was repaired / replaced and was on its way back to me by Thursday. Great turnaround. The only complain that I had was that I shipped it in the original box it came in, and I didn't get that back. However, they did forewarn me that this would happen.

All the fan noise comments are irrelevant. It’s a gaming PC it’s going to have fan noise when you’re gaming with these specs. It’s not obnoxious by any means. Great product, I will say it takes some time getting used to the 240hz, my wife actually got motion sickness the first time gaming on it.

Good performance gets a little hot on the bottom of the computer

Excelent build quality, it's price / performance is the best you can get and the screen is abosloutely gorgeous. Easily one of the best looking and performant laptop right now.

Its a nice laptop, graphics is good but one thing i hate is it heat up so fast.

So far, this is an excellent Laptop. The price is almost the same as other products of the same specifications has. Immediately I put my Steam account and downloaded my favorite games, I was shock whit the quality in the graphics and the jump from my previous PC in comparation when I played, no lag, more fast loading and incredible I began to put all at fantastic. The only thing I think is not good is that of course it is more powerful and heat up more quickly and the fan at max level is loud. In my case I live in Florida so it is very hot outside so I do not recommend using it outdoors.

This computer is very well made and does excellent with gaming! Only thing I would mention is it tends to get slow when it starts to get hot, and I have a cooling station and everything for it. I would recommend this laptop though because I’m pretty sure my issue is user error!

Great, powerful equipment, but at a cost. It's definitely loud under load and not a "lap" top. Maybe mine is just faulty, but there are times when the fan starts making a clicking noise. Love the oled display though

So far, I have not come across any lag issues or noise problems. I have been having trouble connecting to Bluetooth though. Will keep updating as I use it.

The Acer Predator Helios Neo 16S AI is a powerful and impressive gaming laptop. Performance is excellent thanks to the latest Intel Core Ultra processor and RTX graphics — it handles modern AAA games smoothly and takes great advantage of AI features like DLSS. The 16” display looks amazing with vibrant colors and a high refresh rate, making gameplay very immersive. It does run a bit warm under heavy load, but overall it delivers outstanding performance and build quality for the price. Great choice for gamers and power users.

This laptop has been a great purchase! I love how fast it is and the screen images are sharp and clear! I am so glad we purchased this one.

Best laptop I’ve owned. Definitely recommend getting a cooling pad for it. Oled screen with the 5070ti goes hard

Great thin and light powerhouse of a laptop. And for the price is an amazing deal

A very good and powerful PC, great for playing all kinds of current games, as it features an Nvidia 5070ti, which is the best graphics card brand at the moment, with DLSS 4.5 and other technologies.

Mixed feelings. Lots of random resets. High temperatures. With updates things seem to be getting a bit better but overall the system feels unstable. It's like they packed as much powerful hardware as they could into the cheapest chassis they could manage and loaded a bunch of bloatware onto it and I'm just waiting for it to melt itself. But in the meantime, it to self destruct only to have Acer refuse to fix it. Oh well. I guess we'll see.

Good performance and the graphics are beautiful! Haven't had any trouble gaming, streaming, or running programs.