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Customer Ratings & Reviews

$1,859.00
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Customer reviews

Rating 4.5 out of 5 stars with 707 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 707 reviews
  • Rated 5 out of 5 stars

    Great laptop & purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop a month ago and was waiting to review it so I can run through everything. This laptop was the perfect one to purchase. Works great, speed is phenomenal. Noise level of fan is not bad & weight is decent. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this laptop again. I love it. The only thing that could be better. Is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent buy for me, with a cooling pad this thing is a tank, been my daily driver for a good while am enjoying it, handles every game inthrow at it maxed out graphics and no stuttering or anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super nice quality and performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this laptop and couldn't be happier, the system runs flawless for work and gaming(military and travel so I wanted both). Stunning screen display and even better all around definitely a high end option!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lovely display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product games run really well. I just have one issue.. sometimes the laptop crashes and restarts in its own

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall amazing laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is low quality unless you stay with headphone. Powerful laptop with price to performance.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Ticking Time Bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed feelings. Lots of random resets. High temperatures. With updates things seem to be getting a bit better but overall the system feels unstable. It's like they packed as much powerful hardware as they could into the cheapest chassis they could manage and loaded a bunch of bloatware onto it and I'm just waiting for it to melt itself. But in the meantime, it to self destruct only to have Acer refuse to fix it. Oh well. I guess we'll see.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has worked great so far. Using it for 3D scanner and software. This thing is a workhorse!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product and working as expected. The display clarity is too good and able to perform video editing without any issues. it is easy to enable and disable the VRAM

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gift for girlfriend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want my girlfriend to get into gaming this laptop was a really good deal and good start into gaming it can run games smooth only problem the computer has different modes which is annoying to Change

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Miss control key on right side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it's better than I expected, the games run well and without lowering the quality, very fast and efficient. The only bad thing is that where it should have the control key on the right side, it has an AI button and in my case I need that key as a control, it's very difficult for me to press the left control.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been excellent, i use it daily for work, building graphics, writing programming, downloading and pushing software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this pc is working with all the newest games. It was easy to set up and use. Only thing is it could use some extra RAM but a $200 ssd card is all you need to be all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you buy a gaming laptop from best buy if your look for good quality and price that not out of the universe. I made the mistake of buying a gaming laptop from Amazon dont there gaming laptops are trash and i had my for about 2 days and it crashed. So if i was you get one for a best buy near you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Is really amazing laptop but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs insane, performance really good but something happen sometimes im trying to fix it but i cant, sometimes the picture frozen and you can hear everything working except for the picture frozen the only way to fix is hold the power and shut off and restart…. I was trying to play world of warcraft just world of warcraft nothing AAA, before this laptop im using zephyros 16” version 2022 I bought from best buy too. Im trying to exchange for another one but the store no have more here only the money back and my store start burning that is really sad. Rainbow arroyo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer works and runs like a champ runs all games with no worries definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and the graphics are beautiful! Haven't had any trouble gaming, streaming, or running programs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review after 2 months

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable laptop,how ever battery life while gaming isnt great but as someone who uses it only when plugged in anyways it works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try this laptop, yes it gets warm when you push it hard but that’s expected. It’s not as hot as people say and doesn’t bother me. Performs perfectly! Games great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for a week i been loving it, the computer will work with either the cpu or the gpu graphics to manage more battery and when you need more performance it will change in between, so far its been great for all ive thrown to it

    I would recommend this to a friend