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Customer Ratings & Reviews

Your price for this item is $1,829.00
The comparable value price is $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 487 reviews
  • Rated 5 out of 5 stars

    Powerful Gaming Laptop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good specs and can play well with modern games. I recommend it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Acer helio neos 16s

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer, talking about , performance, game and screen quality on the laptop. Already exchange the laptop for the same one cause the last one was coming with a processor issue Code 41. Pretty much the processor/ram was crashing and the computer was Turing off/on every 20 minutes was really annoying. I’m texting this one rright and everything is looking great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sells guy was very helpful and helped my 10 yr old son find the best gaming computer for him. Never once did he push us into an expensive or a type of brand. He just helped us pick the best one at a great price for a 10 yr old. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love it so far. Awesome product. Recommend highly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazing but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this Laptop is amazing! Best Buy did an awesome job by listing this product. It was sold out everywhere. I was extremely lucky they had one on display at the best buy near me and so I was able to order one at the store, even though it was sold out. The screen is spectacular. It’s been only a week and the laptop is already shutting down 45 min into my gaming sessions. I purchased the laptop to play video games. I travel for work and on my down time I love to game. I checked the event log on windows and it seems the laptop over throttles and shuts down to prevent damage. I was looking at the cpu temperatures while in game and the temp was fluctuating from 80 to 100 degrees Celsius within seconds. I’m not sure if this is a hardware issue or software malfunction when reading temps. I called acer and they had me update the BIOS but still shut down. I really love this laptop but I think I have no choice but to return it. I hope they can fix the issue.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello John,
      We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing love it best computer ever made so far works great plays great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer..I really recommend very happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a gaming laptop for some time, and this one gave me everything I wanted for the price I wanted to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything I throw at it! Couldnt ask for a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productivity for very reasonable price! The screen is outstanding! Like a ports architecture!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not built to last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon powering on and clean installing windows, CPU is consistently sitting idle at 80 degrees with occasional drops to 70 at its lowest. Already sceptical I started Hades maxed out, not a very demanding game. Fans started blasting twenty minutes in and computer completely shut down due to heat. I mean it could be just the one i tried, possible thermal pasting/pipes issue. Or it could be that “too good to be true” still stands true. They obviously cut corners somwhere, and i think i know where.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Younghulu,
      Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product's gaming performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, amazing specs, works really fast. the only drawback is the speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Labtop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs BF 2042 max setttings 1600p ult 140fps it can handle any game you throw wat it max the fan speeds an labtop cooling pad an cpu 78c Gpu 60C well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. Powerful. I am running Microsoft Flight Simulator 2024 and is running well with full graphics capability. It is big and sturdy and feels like a powerful gaming laptop. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built and good specs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and good specs all around. Screen is also awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer - Predator Helios Neo 16S AI Gaming Laptop -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on your previous query, you appear to be asking for the best reviews for an Acer Nitro gaming PC. Reviews for the Acer Nitro 60 gaming desktop generally praise its solid performance and value but note some potential thermal or stock configuration issues that may require minor upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase for your money. The 5070ti, 32 ram, and 1 TB are a solid entry level into current titles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product games run really well. I just have one issue.. sometimes the laptop crashes and restarts in its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price, very pleased with my experience so far other than battery life because screen is stuck at 240 htz and you cant turn it down, otherwise no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lapper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Runs really well for work related purposes. I haven't had to wait on it for anything.

    I would recommend this to a friend