Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 11120759
Customer reviews
Rating 4.5 out of 5 stars with 489 reviews
(489 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great laptop! Awesome at running games!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is awesome for games when connected to charger, I knew that when I made the purchase so it’s been exceeding all expectation!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 1 out of 5 stars
Acer garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap for a reason. Acer has always had bad products but I gave this laptop a try because the price is so good. Too good to be true unfortunately. It froze at least once per day starting from the day I bought it. My guess is it’s a heat issue because it becomes very uncomfortable on your fingers when playing games. The keys are just so hot. But the crashes are what made me return it. I gave it the full 15 days hoping it would stop crashing. I tried multiple solutions to fix the crashing but when it crashed while using just chrome, I had enough and returned it. It’s a shame because you cant find a better laptop for the price.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Jeff,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Rated 5 out of 5 stars
Best laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop in the market for gaming. The fans are silent and amazing feel.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 4 out of 5 stars
Acer Predator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my laptop. I was very surprised quality of this product
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming computer and perfect for college! Picture quality is really good and the screen size is awesome!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good à lotte of my friend want to buy the guemin is
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The quality is great. First gaming laptop I owned and I love it!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Acer nitro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop i ever got, using for triple A game got at least 150-200 fps
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
recomand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very fast laptop. it works for all the games i install so far
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
The best place to buy a computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best and they care about you and they want to take care of you
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 1 out of 5 stars
Not great, even for the low price. Don’t buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides from the abysmal battery life, overclocking and undervolting lock, and terrible speakers, Acer had driver issues as well. Opening Steam would probably give an epilepsy for some, specifically on a game page or your friends list. Very low power 5070ti, you might as well get a 5070 and overclock it if you are okay with missing out of 4g VRAM. Additionally, in the first week of purchase, i got 2 BSODs and many, MANY stuttering errors. I don’t have the product video (it was on the laptop), but I do have a video of the Steam situation here: https://www.reddit.com/r/GamingLaptops/comments/1n8uxhp/moving_away_from_acer/
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JohnnyQ,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 5 out of 5 stars
Work Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. I bought this about a month ago and it can handel all of my PC games i have been wantung to play. A great computer for a furst time gamer and a lot cheaper than some other options out there.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Gaming laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandchildren love it! Bought 3 as early Christmas gifts.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop for the price. Runs all recent games
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good system, but the AI is a little jumpy. Cuts in and out however it really helped when I had to send an important letter
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 4 out of 5 stars
Good Buy, expect it to last a long time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view and easy to set up. The keyboard layout is a little non standard, so that takes some getting use to.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gavin was extremely helpful and did a great job assisting me and my son purchasing a laptop. Phenomenal associate!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop heats up fast tho. Specs are very nice
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
For Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing it hasnt given me any problems wit atleast 3 months of moderate use it is reliable and i can run any game i want at good settings.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 1 out of 5 stars
Recall and Fire Hazard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Potential fire hazard. I burned my hand and almost burned my backpack. It got too hot, and I could smell the burn. It's not possible to travel with it. If you carry it in your backpack with all the apps closed and in sleep mode, expect a burn. I tried everything, but nothing seems to work. I don't think replacing the motherboard will solve it. I may have to report it to Safety Commissions due to potential fire hazard. I cannot travel with this laptop anywhere due to a fear of it burning.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Samat,
We are sorry to hear your Acer Predator laptop is getting too hot during use or while in your backpack and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America









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