Customer Ratings & Reviews

After about a month this thing crashes all the time now. It was working so well and now I cant get it to play any games with friends. Sometimes the fans start up to cool it and sometimes it doesnt.

Best for the Value, and the way we could price match is the best thing.

Amazing computer , but has a problem with USB c being so close to the heat exhaust and it shuts down the ports

There are no disadvantages. I have been using it for more than a month and have not found anything bad. It works very quietly.

If you want to buy gaming laptop with price & performance, exactly you need to choose this one.

I purchased the Acer Helios Neo 16S laptop for nearly $1,800 along with Best Buy’s Total Premium Membership (another $180), which promises 2-day delivery. I placed my order on September 4, and the system showed a delivery date of September 8. I stayed home the entire day, rearranging my schedule to receive the package, but it never arrived. For such a high-value purchase, this experience has been extremely frustrating. The product itself may be great, but Best Buy needs to deliver on its promises — especially when customers pay extra for premium services. I expected reliability, and instead I feel let down.

Very good for price and spec it has. With the specs is the best price will find.

Absolute garbage of a laptop, froze 3 times in 2 weeks. The starting noise is so loud that a deaf person could hear it. The screen presents a strange color tone that will make your eyes feel uncomfortable. Do not waste your money on this crap.

Its about average……………………………………………………….. …………………….

Thermal and performance is not up to the mark. Good for gpu intensive work at this price range. Mine getting crashed while playing even videos even after driver updates if work in battery

Excellent for this price. Temperature GPU is 50-70*C

Looks amazing runs at good temps not to hot worth the money should last 4years

I don't recommend. Battery Dead within 5 months with no gaming usage.

Had issues from the first boot. Would restart randomly whether just starting up, browsing the internet or playing a game. Got very, very hot while playing a mid tier game or higher. Screen would also flicker at any given time. I updated all the drivers and BIOS, should not be happening. When returning I was told someone came in earlier that day with the exact same issues. Would Not Recommend, swapped for a Lenovo.

The laptop is decent, running games like call of duty was laggy.

I switched the ROG for this one because the OLED monitor and the amount of RAM. I have to use the ACER predator PLUGGED in all of the time; even running the machine at QUIET mode the battery had the worst performance ever seen for a laptop. It is worthless to use it as a laptop. I wish I can take it back.

For some weird reason the computer shuts down randomly.. gonna take it back and see what’s up

It’s very good but my type c ports doesn’t work anymore I bought it on 15 of December

this was my first Acer Predator gaming laptop. I buy new laptop with every nvidia series drop and this looked like a great value at the begining and i bought it. After some time of use i relalised how poor the material quality is. Even while im typing this comment it is glitching and freezing time to time. when you game on this laptop it freezez hen you put your hand on wasd side. switches between integrated and gaming vga is another freeze session. I dont recommend this. I would never buy anything other than Asus ROG, other asus series are bad choice as well

Reviews seem to be limited at the time of writing. This laptop provides great price to performance. But there is a reason its 1899.99.. this laptop form facter is different. While thin, the cooling vents make it have a larger surface area than you may think. This makes accessories and backpack fitment more challenging. The build quality is nice though. The 275HX CPU in this form factor is a monster if you need cores, the H series chips in similar formfactors get annihilated. The 5070 ti is fantastic for games and data science. The memory is upgradeable which is a huge plus for those that need 64 or 96Gb. The screen is beautiful but glossy and may not be bright enough for viewing in brighter environments. Two M.2 storage slots. Ports are adequate for this price. The cooler and fans actually arent that bad and do a pretty good job. The power brick is very manageable in size. I think its 230W? Keyboard is good, but the trackpad has too much texure in my opinion which causes to much friction. I used this laptop for a few days but some things i just couldn't get over. One, the speakers are horrendous. The two speakers only cover mids and you have to play with the equalizer to get them somewhat acceptable. If you dont always wear headphones, this might really disappoint you. Secondly, the software is straight up bad. I dont understand why these big companies can't make a basic interface like the community made gHelper for asus. Acer locks down the CPU so undervolting is currently impossible via software. The Nvidia 5070 ti is great, but it's capped at 115w max graphics power or MGP.. that 115 includes the dynamic boost. You are absolutely buying a power limited 5070 ti and it shows. Maybe a 10-15% difference than full power 5070 ti laptops. It does do great in my opnion for the form factor though. If the software suite was just simple and the speakers were increased to 4 from a measly 2 and half decent, I may have kept it. It was so close!