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Customer reviews

Rating 4.5 out of 5 stars with 535 reviews

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  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 535 reviews
  • Rated 5 out of 5 stars

    Acer - Predator Helios Neo 16S AI Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop. Super fast and everything is smooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't live up to the hype!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gaming computer, I installed all updates as instructed, including Assassins Creed Valhalla, I started playing the game and it started running very HOT. The area above the F-key row got so hot it would have burned my fingers if I hadn't jerked my hand away. I contacted support and the tech had me uninstall the Graphics Driver. that helped a lot but even on my simpler games the fans have to run very high rpms and is noisy and hot air blows out of it which makes for a good heater if you need that. I can't play my games at max settings, I have to use medium settings.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Larry,
      We are sorry to hear your Acer Predator laptop is running hot during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Ran smooth so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on the Black Friday sales. Overall very budget-worthy (compared with other Nvidia 5070Ti + 32 RAM + OLED laptops) as it ran smoothly. Just to note - I did use the cooling pad and also disable some unused programs pre-installed in the laptop which could help a bit as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for gaming. Got it for my son for Christmas and he loves that’s it’s a laptop so he can bring it with him to friends houses to play together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an excellent Laptop. The price is almost the same as other products of the same specifications has. Immediately I put my Steam account and downloaded my favorite games, I was shock whit the quality in the graphics and the jump from my previous PC in comparation when I played, no lag, more fast loading and incredible I began to put all at fantastic. The only thing I think is not good is that of course it is more powerful and heat up more quickly and the fan at max level is loud. In my case I live in Florida so it is very hot outside so I do not recommend using it outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the fan noise comments are irrelevant. It’s a gaming PC it’s going to have fan noise when you’re gaming with these specs. It’s not obnoxious by any means. Great product, I will say it takes some time getting used to the 240hz, my wife actually got motion sickness the first time gaming on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop. Even better customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is incredible. And the support is excellent. The laptop performs up to the hype. The only issue we had was that the laptop had an issue with the power supply. However, the plus side to all of this is that the laptop had great support. It was in the middle of the night when I reached out, and had an RMA by the morning after working with a tech to diagnose the issue. I mailed the laptop to their Texas repair facility on Monday, and it was repaired / replaced and was on its way back to me by Thursday. Great turnaround. The only complain that I had was that I shipped it in the original box it came in, and I didn't get that back. However, they did forewarn me that this would happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer predator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice laptop, graphics is good but one thing i hate is it heat up so fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a great purchase! I love how fast it is and the screen images are sharp and clear! I am so glad we purchased this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance gets a little hot on the bottom of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price/Performance crown

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent build quality, it's price / performance is the best you can get and the screen is abosloutely gorgeous. Easily one of the best looking and performant laptop right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very well made and does excellent with gaming! Only thing I would mention is it tends to get slow when it starts to get hot, and I have a cooling station and everything for it. I would recommend this laptop though because I’m pretty sure my issue is user error!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small portable desktop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, powerful equipment, but at a cost. It's definitely loud under load and not a "lap" top. Maybe mine is just faulty, but there are times when the fan starts making a clicking noise. Love the oled display though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve owned. Definitely recommend getting a cooling pad for it. Oled screen with the 5070ti goes hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Predator is a beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not come across any lag issues or noise problems. I have been having trouble connecting to Bluetooth though. Will keep updating as I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thin and light powerhouse of a laptop. And for the price is an amazing deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reasonable higher end laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the money at the time, it was on sale and I would say probably not worth the full price cost but it is a good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and powerful PC, great for playing all kinds of current games, as it features an Nvidia 5070ti, which is the best graphics card brand at the moment, with DLSS 4.5 and other technologies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product games run really well. I just have one issue.. sometimes the laptop crashes and restarts in its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good laptop with a powerful graphic chard with a smoth screen i ever seen

    I would recommend this to a friend