Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,949.00
Save $250.99
The comparable value is $2,199.99

Customer reviews

Rating 4.5 out of 5 stars with 685 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 685 reviews
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Favorite laptop!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Great screen, good GPU, plays all the games!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far I loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an excellent Laptop. The price is almost the same as other products of the same specifications has. Immediately I put my Steam account and downloaded my favorite games, I was shock whit the quality in the graphics and the jump from my previous PC in comparation when I played, no lag, more fast loading and incredible I began to put all at fantastic. The only thing I think is not good is that of course it is more powerful and heat up more quickly and the fan at max level is loud. In my case I live in Florida so it is very hot outside so I do not recommend using it outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Game Changer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have enjoyed using this computer. I bought it because I was looking for a better graphics card, and this one was reasonable. I was looking for the RTX 5070, but found out 5070i was even better. I am not much of a gamer, but I use video editing software such as Davinci Resolve to process large 4K and 8K files. I am pleased with the performance and the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Predator Helios 16S

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Acer Predator Helios 16S for a few weeks and it’s really powerful. The Intel Core Ultra 9 and RTX 5070 Ti handle all games smoothly, and multitasking is easy. The laptop can get a bit warm and the fans are loud under heavy load, but that’s normal for a gaming laptop. The design is modern and thin, and it’s easy to carry around. Battery life is okay, but don’t expect to game long without charging. Overall, it’s a great choice if you want a strong gaming laptop that also works for other tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I thought of when unpacking the laptop was how light it was. Then when I turn it on to set it up I was surprised again when it asked me if I wanted to transfer my file and other programs. Because I already had a Microsoft account it went seamless through the process. The laptop is fast and very good graphics and features with several different type ports. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every game ive played on it so far has ran very smoothly. For some reason it only has good fps when it is plugged in, but its not really an issue since when we use it its always plugged in anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Nice quality gaming laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! Great Speed and picture quality! Very nice battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my expectations, I don't heavily game on here but when I do it's smooth and crisp, it handles what I use it for very well and the price is well with what the laptop comes with, I'd definitely recommend a laptop cooler to minimize the fan workload but definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great all around laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after being a long time PlayStation user. Love my PS5 but needed a more reliable gaming option that I could travel with. This easily replaced all my other consoles. Wish I wouldve switch to a gaming laptop soon if I’m honest.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Portability

    Rated 5 out of 5 stars

    Slim Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim , portable, amazing OLED screen. I love this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Acer - Predator Helios Neo 16S AI Gaming Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop. Super fast and everything is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a great purchase! I love how fast it is and the screen images are sharp and clear! I am so glad we purchased this one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great on AC. Not good for international customers.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lacks the Dynamic Refresh Rate. The batery runs dry fast. And I bought it to bring it to Brazil. Wanted to install Portuguese language for Windows11. Did not work. Some texts in windows were in portuguese, other continued in english. Installed from zero a Portuguese version, lost all bundleware. In Acer support there's no way to download the install ISO file. And it lost the recovery ISO. So, now, I can`t even reinstall the english version with all bundleware again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a powerhouse... with a major downside.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was attracted to the 32GB of RAM and RTX 5070Ti combo, at this price! It seemingly offers the best specs for this price point you can get. And that it does. It delivers, and runs pretty nice.... Except for one fatal flaw. The S line of this laptop (the Slim version) has very bad heat issues that I don't think anyone should overlook. When you buy a gaming laptop, you expect it to run hot. From the beginning, this laptop ran VERY hot (booting up at 105*C is not acceptable). I spent hours and days trying every little tweek and fix online. Even with undervolting the thing, running it on a $150 cooling pad, etc, I couldn't get the laptop to run at temperatures I wasn't afraid was going to damage the components or burn myself. I ended up trading it in for an ASUS ROG laptop... which runs games just as well, but under more understandable temperatures. If you want to run games off a space heater that can heat a small apartment... and maybe melt a few things... than this is your machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ran smooth so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on the Black Friday sales. Overall very budget-worthy (compared with other Nvidia 5070Ti + 32 RAM + OLED laptops) as it ran smoothly. Just to note - I did use the cooling pad and also disable some unused programs pre-installed in the laptop which could help a bit as well.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance

    Rated 5 out of 5 stars

    Amazing for gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve owned. Definitely recommend getting a cooling pad for it. Oled screen with the 5070ti goes hard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Pick for Performance and Budget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars. I couldn't be happier with this laptop for the price I got it. RE9 plays beautifully, the image is crisp, and the fan sound isn't very obtrusive while I have headphones on. Its main shortcoming, poor battery life, doesn't matter much for me since I'm using it plugged in at all times for gaming. One note about the battery, mind that it is plugged in at the power pack properly -- it's not a sharp, tight fit, and can come loose with less force than you would think necessary.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level

    Rated 2 out of 5 stars

    Doesn't live up to the hype!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gaming computer, I installed all updates as instructed, including Assassins Creed Valhalla, I started playing the game and it started running very HOT. The area above the F-key row got so hot it would have burned my fingers if I hadn't jerked my hand away. I contacted support and the tech had me uninstall the Graphics Driver. that helped a lot but even on my simpler games the fans have to run very high rpms and is noisy and hot air blows out of it which makes for a good heater if you need that. I can't play my games at max settings, I have to use medium settings.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Larry,
      We are sorry to hear your Acer Predator laptop is running hot during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the fan noise comments are irrelevant. It’s a gaming PC it’s going to have fan noise when you’re gaming with these specs. It’s not obnoxious by any means. Great product, I will say it takes some time getting used to the 240hz, my wife actually got motion sickness the first time gaming on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Acer predator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice laptop, graphics is good but one thing i hate is it heat up so fast.

    No, I would not recommend this to a friend