Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 11943337
Customer reviews
Rating 4.5 out of 5 stars with 626 reviews
(626 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been a great purchase! I love how fast it is and the screen images are sharp and clear! I am so glad we purchased this one.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Cons mentioned:Heat dissipation, Noise level
Rated 2 out of 5 stars
Doesn't live up to the hype!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gaming computer, I installed all updates as instructed, including Assassins Creed Valhalla, I started playing the game and it started running very HOT. The area above the F-key row got so hot it would have burned my fingers if I hadn't jerked my hand away. I contacted support and the tech had me uninstall the Graphics Driver. that helped a lot but even on my simpler games the fans have to run very high rpms and is noisy and hot air blows out of it which makes for a good heater if you need that. I can't play my games at max settings, I have to use medium settings.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Larry,
We are sorry to hear your Acer Predator laptop is running hot during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Cons mentioned:Noise level
Rated 5 out of 5 stars
Great product and value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the fan noise comments are irrelevant. It’s a gaming PC it’s going to have fan noise when you’re gaming with these specs. It’s not obnoxious by any means. Great product, I will say it takes some time getting used to the 240hz, my wife actually got motion sickness the first time gaming on it.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Powerful Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought this computer for 3D mesh rendering. I’ve moved to 4k gaming recently and this laptop performs excellent! I highly recommend this laptop.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Acer predator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice laptop, graphics is good but one thing i hate is it heat up so fast.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Decent, but you could do better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was slow and cumbersome upon initial testing, but eventually became a bit more useable after many updates and settings reconfigurations. Keyboard layout can be frustrating, specifically the shift key on the right side. Decent gaming laptop, struggled with video editing. High RAM consumption from background process and Windows 11 even while no applications are open. Battery life is horrendous. Decent laptop, but there are much better options available with only a very slight increase in cost.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friend - Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Amazing for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve owned. Definitely recommend getting a cooling pad for it. Oled screen with the 5070ti goes hard
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for gaming. Got it for my son for Christmas and he loves that’s it’s a laptop so he can bring it with him to friends houses to play together.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance gets a little hot on the bottom of the computer
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thin and light powerhouse of a laptop. And for the price is an amazing deal
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend Rated 5 out of 5 stars
Overall Great Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It handles everything you’d want for gaming with strong performance and smooth gameplay. It does run a bit hot due to the powerful components, but the fan settings help manage temperatures well. The fans can get a little loud under heavy load, but they do a great job keeping everything cool. Overall, a great purchase and I’m very happy with it.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 4 out of 5 stars
Great Laptop. Even better customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is incredible. And the support is excellent. The laptop performs up to the hype. The only issue we had was that the laptop had an issue with the power supply. However, the plus side to all of this is that the laptop had great support. It was in the middle of the night when I reached out, and had an RMA by the morning after working with a tech to diagnose the issue. I mailed the laptop to their Texas repair facility on Monday, and it was repaired / replaced and was on its way back to me by Thursday. Great turnaround. The only complain that I had was that I shipped it in the original box it came in, and I didn't get that back. However, they did forewarn me that this would happen.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend- Cons mentioned:Heat dissipation
Rated 4 out of 5 stars
Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very well made and does excellent with gaming! Only thing I would mention is it tends to get slow when it starts to get hot, and I have a cooling station and everything for it. I would recommend this laptop though because I’m pretty sure my issue is user error!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Oled qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Small portable desktop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, powerful equipment, but at a cost. It's definitely loud under load and not a "lap" top. Maybe mine is just faulty, but there are times when the fan starts making a clicking noise. Love the oled display though
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every 5 years or so I buy a gaming laptop. Wanted something for gaming and video editing. This Acer laptop fits that mold, but at a great price. For $1550 you get a very capable gaming device and work horse. So far it runs COD, Devisio 2, and others flawlessly. Yes it drains battery and the fan can get a little noisy, but its a gaming laptop. You can travel with it, but need to plug it in for gaming. I highly recommend this laptop
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend- Pros mentioned:Oled quality, Overall performance
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty good laptop with a powerful graphic chard with a smoth screen i ever seen
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Predator is a beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I have not come across any lag issues or noise problems. I have been having trouble connecting to Bluetooth though. Will keep updating as I use it.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
As advertized!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifl and sleek machine, runs great, does tend to get a bit warm during heavy gaming sessions though.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good and powerful PC, great for playing all kinds of current games, as it features an Nvidia 5070ti, which is the best graphics card brand at the moment, with DLSS 4.5 and other technologies.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
reasonable higher end laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for the money at the time, it was on sale and I would say probably not worth the full price cost but it is a good laptop
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend









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