Customer Ratings & Reviews
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- Model:
- PHN16S-71-98RF
- SKU:
- 11982421
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Amazon screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing runs at good temps not to hot worth the money should last 4years
I would recommend this to a friendWorst Gaming Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend. Battery Dead within 5 months with no gaming usage.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Somanshu,
We are sorry to hear the battery is not working in your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Would Not Recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues from the first boot. Would restart randomly whether just starting up, browsing the internet or playing a game. Got very, very hot while playing a mid tier game or higher. Screen would also flicker at any given time. I updated all the drivers and BIOS, should not be happening. When returning I was told someone came in earlier that day with the exact same issues. Would Not Recommend, swapped for a Lenovo.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Jesse,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
It was okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is decent, running games like call of duty was laggy.
No, I would not recommend this to a friendComputer is shutting down randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some weird reason the computer shuts down randomly.. gonna take it back and see what’s up
No, I would not recommend this to a friendWorse BATTERY life EVER.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched the ROG for this one because the OLED monitor and the amount of RAM. I have to use the ACER predator PLUGGED in all of the time; even running the machine at QUIET mode the battery had the worst performance ever seen for a laptop. It is worthless to use it as a laptop. I wish I can take it back.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear user571310,
We are sorry to hear you are having trouble with the battery in your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Type c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but my type c ports doesn’t work anymore I bought it on 15 of December
I would recommend this to a friendBrand response from TeamAcer
Posted .Hello Yazan,
We are sorry to hear the USB-C ports on your Acer Predator laptop are not working and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Good Price to Performance , 115w MGP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews seem to be limited at the time of writing. This laptop provides great price to performance. But there is a reason its 1899.99.. this laptop form facter is different. While thin, the cooling vents make it have a larger surface area than you may think. This makes accessories and backpack fitment more challenging. The build quality is nice though. The 275HX CPU in this form factor is a monster if you need cores, the H series chips in similar formfactors get annihilated. The 5070 ti is fantastic for games and data science. The memory is upgradeable which is a huge plus for those that need 64 or 96Gb. The screen is beautiful but glossy and may not be bright enough for viewing in brighter environments. Two M.2 storage slots. Ports are adequate for this price. The cooler and fans actually arent that bad and do a pretty good job. The power brick is very manageable in size. I think its 230W? Keyboard is good, but the trackpad has too much texure in my opinion which causes to much friction. I used this laptop for a few days but some things i just couldn't get over. One, the speakers are horrendous. The two speakers only cover mids and you have to play with the equalizer to get them somewhat acceptable. If you dont always wear headphones, this might really disappoint you. Secondly, the software is straight up bad. I dont understand why these big companies can't make a basic interface like the community made gHelper for asus. Acer locks down the CPU so undervolting is currently impossible via software. The Nvidia 5070 ti is great, but it's capped at 115w max graphics power or MGP.. that 115 includes the dynamic boost. You are absolutely buying a power limited 5070 ti and it shows. Maybe a 10-15% difference than full power 5070 ti laptops. It does do great in my opnion for the form factor though. If the software suite was just simple and the speakers were increased to 4 from a measly 2 and half decent, I may have kept it. It was so close!
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was my first Acer Predator gaming laptop. I buy new laptop with every nvidia series drop and this looked like a great value at the begining and i bought it. After some time of use i relalised how poor the material quality is. Even while im typing this comment it is glitching and freezing time to time. when you game on this laptop it freezez hen you put your hand on wasd side. switches between integrated and gaming vga is another freeze session. I dont recommend this. I would never buy anything other than Asus ROG, other asus series are bad choice as well
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Rust,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop froze a few times while running games, nvidia optimus setting causes glitches, and nvidia graphics optimizing also causes glitches in all the games. Specs are amazing for the price but unfortunately it is not a keeper
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear David,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Not what was expected at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't run basic adobe programs from the first week. Ran very hot. Traded in 2nd week for a competing brand.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Bryan,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Mirror glossy screen ruins great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing rig except they ruined it with that glossy screen that is like a mirror.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear mitchellvii,
We are very sorry to hear that your recently purchased Acer laptop screen did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team at 866-695-2237 so we can help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Defective out of the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective out of the box. Kept going into an unending reboot loop. I live over 6 hours from the nearest Best Buy so I had to ship it back to have it returned. Still waiting on a refund. I plan to get another one once my refund is issued. I'll update this review if it ends up being a fluke.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Josh,
We are sorry to hear that you decided to return your newly purchased Acer Predator laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Garbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, Used for a week and then gave me a black screen.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Grayson,
We are sorry to hear your Acer Predator laptop is not showing a display and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
crashing multiple times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has an issue with crash out of nowhere. talked to accer support and also could able to fix the issue.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Thank you for taking the time to leave a review regarding the purchase of your Acer Predator laptop. We are sorry to hear that the product is crashing during use, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.
Regards,
Acer America
overheats easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month old and already having to take it back overheating
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Denise,
We are sorry you are having problems with your Acer Predator laptop. Since you took advantage of the warranty on your product we will get it repaired and back to you as quickly as possible. If you need further assistance with your laptop or questions about the repair, please contact our support team at 866-695-2237. They are available 24/7 for in-warranty products.
Thank you,
Acer America
Slow processing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has a hard time processing even the smallest stuff in adobe after effects.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Abdalrahman,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product performance is not meeting your expectations and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Holy grail of value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In this overpriced market this unit really shines. Awesome specs for such a price, at least compared to the other options. Build quality is totally decent all around and the bottom is aluminum as is the back of the display. The display itself is gorgeous, really nice colors, it's a pleasant viewing experience. Plenty bright. It stays cool, and the fans dont get particularly loud unless you're really pushing the limits. The Core Ultra 9 is incredibly snappy and quick with whatever I throw at it, and the 5070ti has plenty of processing power and memory to work with the 2.5k display.
I would recommend this to a friendBad labtop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powers stop working. ............
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello Steven,
We are sorry to hear your Acer Predator laptop is not powering on and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy that I went with this laptop. The screen is amazing and the thermals seem to be pretty good. I pushed the system pretty hard and the GPU stayed in the low 80s and the CPU in the low 90s. Also, the advertised screen refresh rate here on Best Buy (165hz) is not correct. The screen is actually 240hz, which was a pleseant surprise. I was a bit worried buying this as it is a slim variant (less GPU wattage) and there arent many major reviews out. Ran some benchmarks and it only came 7-8% less than the average 5070ti laptop. The only downside to this laptop is that the speakers seem to be pretty low quality, but thats not a big deal to me.
I would recommend this to a friend