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Customer Ratings & Reviews

$1,849.99
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Customer reviews

Rating 4.5 out of 5 stars with 649 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 649 reviews
  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup and performs really well. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things come in small packages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my desktop that cost twice as much just over a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid PC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need and the OLED screen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Acer Helios Neo 16 for a few weeks now, and honestly, it's a beast. What surprised me most is how the Al features actually help with the fans-it stays much quieter than my old laptop during heavy gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming System

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This System is the Best Gaming System at Best Buy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hdhshdjdhdhdj

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but battery and fans make it a 4 star. They could do better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good spec for good price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, so far working amazingly fast while playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop I'm very happy and I will recommend ,thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher Performing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Higher Performing machine, love the storage and GB. Got at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for most games I play and runs without being loud as far as laptops go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for mid-tier gaming and really surprises you on what it can do on certain AÀA games. Definitely a good price for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is powerful, but get's hot sometimes although no big issues. Love the product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in terms of gaming and productivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value for money in terms of gaming and productivity in this price range

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer less than 2 months ago. Three days after it arrived, it suddenly shut down (like if from overheating). It was quite strange, it is a very powerful gaming laptop, RTX 5070Ti, I was playing Dragon's Dogma 2 and not in ultra quality and always with the fps and temperature on the screen. It shut off with no warnings, no errors, just pump! No lights or anything. I had to unplug the charger to get it working again. The next day I did a little research and updated the BIOS from the official website to the latest version, and no more problems until now, one month after the last problem, playing Red Dead Redemption 2 I just had the same problem as before. A sudden shutdown. This time, I heard the fan go very loud even though temperatures were below 68°C. The fan becomes very powerful when temperatures are below 68°C. I had to disconnect the charger again in order to restart the PC . Right now, it's a very difficult situation because the return period has already expired and the product is defective. Furthermore, the BIOS is locked.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello Mauro,
      We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a beast in the specs and for this price what do you have to lose?! Shes smooth, silent, and speedy! The only thing you may notice are her fans are not music to the ears but they can be adjusted. If youre on the fence....SEND IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect portable setup for Unreal Engine and Gamming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I play all my games with no problems 8)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, it's been working wonderfull and have a great oled screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Predator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video processing is quick and efficient. The Predator lives up to its name.

    I would recommend this to a friend