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Customer Ratings & Reviews

$1,859.00
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Comp. Value: $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 566 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 566 reviews
  • Rated 3 out of 5 stars

    Alright but definitely not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has a beautiful display with a very powerful GPU and CPU combo however build quality is lacking, there was a loose hinge on both models I owned and the lid sensor can be faulty. Battery life is also very weak but still a good laptop if you intend to have it replace a desktop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great on AC. Not good for international customers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lacks the Dynamic Refresh Rate. The batery runs dry fast. And I bought it to bring it to Brazil. Wanted to install Portuguese language for Windows11. Did not work. Some texts in windows were in portuguese, other continued in english. Installed from zero a Portuguese version, lost all bundleware. In Acer support there's no way to download the install ISO file. And it lost the recovery ISO. So, now, I can`t even reinstall the english version with all bundleware again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for the price!!!! Only downside is the screen refresh rate not being able to change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Predator Helios Neo 16S AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works very well for both gaming and daily tasks. The screen quality is bright and sharp, the performance is fast, and the design feels premium. Overall I am very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great screen, stays cool. Works perfectly for complex music production. Will also be doing video production. The Nvidi card should be great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer, much lighter than i expected and does everthing I had hoped for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Runs games and plays videos really well. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Purchased for teenager and they play all kinds of games and appreciate the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every game ive played on it so far has ran very smoothly. For some reason it only has good fps when it is plugged in, but its not really an issue since when we use it its always plugged in anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in Windows AND Linux.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value especially at the sales price. Nothing comes close to the spec for the money you spend. This laptop isn’t “fancy”, or even “sleek”. It’s a throwback to big beastly gaming laptops, with a focus on retaining some semblance of thin-ness. I am using this as a dev workstation, so it’s now running Ubuntu. If you go this route, there will be challenges, for example I still can’t change the rgb for the keyboard. Obviously not the laptops fault, everything is flawless in the default windows install. I am running LLM’s up to ~14b at ~45 t/s, and creating agents using much lighter models to perform simple tasks. Those run in the hundreds of t/s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Great screen, good GPU, plays all the games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after being a long time PlayStation user. Love my PS5 but needed a more reliable gaming option that I could travel with. This easily replaced all my other consoles. Wish I wouldve switch to a gaming laptop soon if I’m honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Game Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have enjoyed using this computer. I bought it because I was looking for a better graphics card, and this one was reasonable. I was looking for the RTX 5070, but found out 5070i was even better. I am not much of a gamer, but I use video editing software such as Davinci Resolve to process large 4K and 8K files. I am pleased with the performance and the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Computer and Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs my games perfectly!! My sales person, Cody, did an amazing job on recognising my needs for a quality but not top shelf laptop. He searched for a couple minutes to find the correct laptop as a few had the same SKU but not the same specs. This laptop runs Doom The Dark Ages no problems. Diablo 4 looks even better than it did on my Windows 10 PC. Only downfall, which comes with any store bought PC, is all the extra crap the MFG puts on. Acer software, demo software of McAffee. I'd rather have that stripped off and let me do what I want...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my expectations, I don't heavily game on here but when I do it's smooth and crisp, it handles what I use it for very well and the price is well with what the laptop comes with, I'd definitely recommend a laptop cooler to minimize the fan workload but definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT! ...before it sells out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 17-year-old grandson who can run circles around anyone when it comes to technology. Well, I asked him a couple weeks ago what he might like for Christmas this year and he said he had been researching laptops for weeks, trying to find the one that would support everything he does. Between school and his job, he needs the absolute best and had been saving his money to get this one because "it’s light years better than everything else!” So, of course I bought it. He is beyond happy with the results. He said it has exceeded his wildest expectations! Yay Grandma!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim , portable, amazing OLED screen. I love this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality gaming laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! Great Speed and picture quality! Very nice battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an excellent Laptop. The price is almost the same as other products of the same specifications has. Immediately I put my Steam account and downloaded my favorite games, I was shock whit the quality in the graphics and the jump from my previous PC in comparation when I played, no lag, more fast loading and incredible I began to put all at fantastic. The only thing I think is not good is that of course it is more powerful and heat up more quickly and the fan at max level is loud. In my case I live in Florida so it is very hot outside so I do not recommend using it outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer - Predator Helios Neo 16S AI Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great laptop. Super fast and everything is smooth.

    I would recommend this to a friend