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Customer reviews

Rating 4.5 out of 5 stars with 640 reviews

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  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 640 reviews
  • Rated 5 out of 5 stars

    Powerful and lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor speed is good, the screen looks great, and with this price, it's a great deal in any direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, has ama,ing speed and very reliable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazing but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this Laptop is amazing! Best Buy did an awesome job by listing this product. It was sold out everywhere. I was extremely lucky they had one on display at the best buy near me and so I was able to order one at the store, even though it was sold out. The screen is spectacular. It’s been only a week and the laptop is already shutting down 45 min into my gaming sessions. I purchased the laptop to play video games. I travel for work and on my down time I love to game. I checked the event log on windows and it seems the laptop over throttles and shuts down to prevent damage. I was looking at the cpu temperatures while in game and the temp was fluctuating from 80 to 100 degrees Celsius within seconds. I’m not sure if this is a hardware issue or software malfunction when reading temps. I called acer and they had me update the BIOS but still shut down. I really love this laptop but I think I have no choice but to return it. I hope they can fix the issue.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Hello John,
      We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy Don’t even think about it Just buy the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling for work dont have to take entire pc with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who started college. Its able to run her cad software without issue and is customizable where she can turn off the gpu when needed to improve battery life for the rest of the day. Its proving to be a customizable workhorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old school runescape

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to finis 99 sailing on osrs, absolutely 0 regrets. Add me : War of Judah

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... Oled Screen, Nvidia RTX 5070 Ti Graphics card (laptop version), 32GB Ram, and 1 TB of Storage = Epic Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal Performance for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and OLED phenomenal for both gaming and just standard entertainment frame rates are just spectacular

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good Machine and great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rather sweet machine. I'm not a big gamer, but do appreciate the stacked specs. Seems to be a good alternative to more premium names (i.e. alienware). Opted to buy 64 gigs of DDR5 and a second NVME SSD (given 2026 is likely to see prices for these components go up quite a bit).

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Acer helio neos 16s

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer, talking about , performance, game and screen quality on the laptop. Already exchange the laptop for the same one cause the last one was coming with a processor issue Code 41. Pretty much the processor/ram was crashing and the computer was Turing off/on every 20 minutes was really annoying. I’m texting this one rright and everything is looking great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware at a good price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints from me. Only downside is it is a bit heavy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not built to last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon powering on and clean installing windows, CPU is consistently sitting idle at 80 degrees with occasional drops to 70 at its lowest. Already sceptical I started Hades maxed out, not a very demanding game. Fans started blasting twenty minutes in and computer completely shut down due to heat. I mean it could be just the one i tried, possible thermal pasting/pipes issue. Or it could be that “too good to be true” still stands true. They obviously cut corners somwhere, and i think i know where.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Younghulu,
      Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product's gaming performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Best value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a gaming laptop for some time, and this one gave me everything I wanted for the price I wanted to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best computer, which I have ever. I like very much it. Thank you Best Buy to send it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Labtop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs BF 2042 max setttings 1600p ult 140fps it can handle any game you throw wat it max the fan speeds an labtop cooling pad an cpu 78c Gpu 60C well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i've ever had. No lag very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent option, great price affordable and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Gaming Laptop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good specs and can play well with modern games. I recommend it!

    I would recommend this to a friend