Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 12360144
Customer reviews
Rating 4.5 out of 5 stars with 640 reviews
(640 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Powerful and lightweight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor speed is good, the screen looks great, and with this price, it's a great deal in any direction.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Overall Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality, has ama,ing speed and very reliable
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 2 out of 5 stars
Amazing but…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On paper this Laptop is amazing! Best Buy did an awesome job by listing this product. It was sold out everywhere. I was extremely lucky they had one on display at the best buy near me and so I was able to order one at the store, even though it was sold out. The screen is spectacular. It’s been only a week and the laptop is already shutting down 45 min into my gaming sessions. I purchased the laptop to play video games. I travel for work and on my down time I love to game. I checked the event log on windows and it seems the laptop over throttles and shuts down to prevent damage. I was looking at the cpu temperatures while in game and the temp was fluctuating from 80 to 100 degrees Celsius within seconds. I’m not sure if this is a hardware issue or software malfunction when reading temps. I called acer and they had me update the BIOS but still shut down. I really love this laptop but I think I have no choice but to return it. I hope they can fix the issue.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendBrand response from TeamAcer
Posted .Hello John,
We are sorry to hear your Acer Predator laptop is shutting down during gameplay and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 5 out of 5 stars
Amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy Don’t even think about it Just buy the laptop
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for traveling for work dont have to take entire pc with me
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for school.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter who started college. Its able to run her cad software without issue and is customizable where she can turn off the gpu when needed to improve battery life for the rest of the day. Its proving to be a customizable workhorse.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Old school runescape
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to finis 99 sailing on osrs, absolutely 0 regrets. Add me : War of Judah
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 4 out of 5 stars
LOVE IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it... Oled Screen, Nvidia RTX 5070 Ti Graphics card (laptop version), 32GB Ram, and 1 TB of Storage = Epic Laptop.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Ideal Performance for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and OLED phenomenal for both gaming and just standard entertainment frame rates are just spectacular
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Really good Machine and great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a rather sweet machine. I'm not a big gamer, but do appreciate the stacked specs. Seems to be a good alternative to more premium names (i.e. alienware). Opted to buy 64 gigs of DDR5 and a second NVME SSD (given 2026 is likely to see prices for these components go up quite a bit).
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 3 out of 5 stars
Acer helio neos 16s
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good computer, talking about , performance, game and screen quality on the laptop. Already exchange the laptop for the same one cause the last one was coming with a processor issue Code 41. Pretty much the processor/ram was crashing and the computer was Turing off/on every 20 minutes was really annoying. I’m texting this one rright and everything is looking great
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great hardware at a good price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no complaints from me. Only downside is it is a bit heavy
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 2 out of 5 stars
Not built to last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon powering on and clean installing windows, CPU is consistently sitting idle at 80 degrees with occasional drops to 70 at its lowest. Already sceptical I started Hades maxed out, not a very demanding game. Fans started blasting twenty minutes in and computer completely shut down due to heat. I mean it could be just the one i tried, possible thermal pasting/pipes issue. Or it could be that “too good to be true” still stands true. They obviously cut corners somwhere, and i think i know where.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Younghulu,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product's gaming performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Rated 5 out of 5 stars
Best value for your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a gaming laptop for some time, and this one gave me everything I wanted for the price I wanted to pay.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Well Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best computer, which I have ever. I like very much it. Thank you Best Buy to send it to me.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing Labtop for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs BF 2042 max setttings 1600p ult 140fps it can handle any game you throw wat it max the fan speeds an labtop cooling pad an cpu 78c Gpu 60C well worth the price
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i've ever had. No lag very smooth.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is an excellent option, great price affordable and powerful
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.goodddddddddddddddddddddddddddddddddddddddddddddddd
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friendRated 5 out of 5 stars
Powerful Gaming Laptop!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good specs and can play well with modern games. I recommend it!
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend









![The text on the image reads:
"OLEI I dtsx Esc F1 & F2 F3 de F4 F5 o F6 F7 D F8 C- F9 F10 & F11 F12 AN PrtSc t Ins Del H >/II H ~ 1 ! 1 @ 2 # 3 $ 4 % 5 A 6 & 7 . 8 [ 9 ] O | + = Backspace Numik / Tab Q W E R T Y U I O P { [ } ] I / 7 Home 8 A 9 PglUp - Caps Lock A S D F G H J L : a - Enter 4 a 5 6 V + 1 Shift Z X V N M - > - ? / 1 Shift 1 End 2 V 3 PgDn Enter Ctrl Fn Alt Alt Gr i O 3re Del"
The text is a list of keyboard shortcuts for various functions, such as Esc, F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F11, F12, and more. The shortcuts are organized in a way that makes it easy for users to find and use them while working on their computers.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e9e6c769-2ef3-4649-ad17-3fab10424316.jpg;maxHeight=54;maxWidth=54;format=webp)









