Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 6619312
Customer reviews
Rating 4.5 out of 5 stars with 707 reviews
(707 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16S AI Gaming Laptop for its overall performance, sharp screen quality, and powerful processor. While praised for its portability and sleek design, some users have noted concerns regarding heat dissipation, battery life, and fan noise. Additionally, a few users feel that the Acer Predator software could use some improvements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 3 out of 5 stars
Mini review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, heats up a lot an sometimes powers off but it is good and has great graphics
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer! I have 3 monitors connected to this laptop and they work flawlessly. Graphics are beautiful
I would recommend this to a friend Rated 4 out of 5 stars
Desktop replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I really nice laptop. Fit and Finish is great and it runs everything fast. This OLED display is a high point but is glossy so no windows behind you. Battery life is the weak spot, but if you want a desktop replacement this works very well.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best gaming pc you'll ever need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the performance on it is outstanding and the graphics are really good with the oled screen.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
W Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can play duh fortnite on here, that's pretty epic.
I would recommend this to a friend Rated 5 out of 5 stars
Great value gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feel to it in your hand, super fast and even at 115w max gpu wattage it runs fantastic, just make sure you update drivers and set display to gpu only because the intel integrated graphics and gpu switching was causing the laptop to freeze and every game to crash.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Slim Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop gets the job done. Nothing crazy special
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality image i love it very recommended
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Acer laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $1700 (sale at the time), im enjoying it. Yes, the audio sucks and the fans are a little loud. You're probably going to wear heaphones to game anyways either at home or wherever. Everything else about this laptop checks all my boxes.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Reboots randomly under the load.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, but in case of any load rebooted randomly a few times a day. Ended returning it and chose different laptop. Battery life is very short, which you should expect from gaming laptop, but new laptop I got instead of this one holds battery at least twice as long
No, I would not recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. High framrates on the games I play. Works best in performance or Turbo mode because that allows the cooling fans to run at higher speeds. Full keyboard is great for software development and processor compiles my code in no time.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and feels great. Runs games nicely but does struggles on very demanding games like Call of Duty. Battery life could be better.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Doit!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute beast of a laptop, a clean and clear display, fast upload download and smooth game play. A must buy for any laptop situation.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a solid buy. There was another review that said the noise when starting up was annoying. There is a way to remove that sound. You may want to because it is a bit loud.
I would recommend this to a friend Rated 5 out of 5 stars
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Running as expected. Of charge battery does deplete pretty quick while gaming but that is to be expected. Overall very solid machine so far.
This review is from Acer - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has done everything we needed it do for us.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Only one huge downside...locked 240hz
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a prospect buyer for this machine but decided to not purchase for one main reason: The screen is locked to 240hz. You cannot change it to 120hz or 60hz. It is locked. This is horrible for battery life and looking at multiple reviews, it seems like this laptop gets a max of two and a half hours unplugged. This is extremely disappointing given the price and specs are the best out there for any other laptop :(
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Laptop and Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great, handles everything I throw at it with ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is easy to get up and running. The ssd is roomie enough for a few modern games or great for work and projects.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 5 out of 5 stars
Great value for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price especially when on sale. Runs a little warm but hasn’t been an issue.
I would recommend this to a friend









![The text on the image reads:
"OLEI I dtsx Esc F1 & F2 F3 de F4 F5 o F6 F7 D F8 C- F9 F10 & F11 F12 AN PrtSc t Ins Del H >/II H ~ 1 ! 1 @ 2 # 3 $ 4 % 5 A 6 & 7 . 8 [ 9 ] O | + = Backspace Numik / Tab Q W E R T Y U I O P { [ } ] I / 7 Home 8 A 9 PglUp - Caps Lock A S D F G H J L : a - Enter 4 a 5 6 V + 1 Shift Z X V N M - > - ? / 1 Shift 1 End 2 V 3 PgDn Enter Ctrl Fn Alt Alt Gr i O 3re Del"
The text is a list of keyboard shortcuts for various functions, such as Esc, F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F11, F12, and more. The shortcuts are organized in a way that makes it easy for users to find and use them while working on their computers.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/e9e6c769-2ef3-4649-ad17-3fab10424316.jpg;maxHeight=54;maxWidth=54;format=webp)









