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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1987 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the R 11 2-in-1 Chromebook's touch screen, ease of use, lightweight design, and long battery life. Many appreciate its size and performance, along with its reasonable price. However, some customers point out limitations in storage and memory capacity. A few users also mention compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,987 reviews
  • Rated 5 out of 5 stars

    Love it, it's touch screen,excelent color pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased because I received excelent customer service. The gentleman that helped me out was very professional, knowledgeable, and did not rush me to make a selection. I was a happy customer and I will definitely recommend the store to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned. Granddaughter only wanted an ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice device. I purchased two last year for my husband and my grandson. They were both happy with this chrome book.The only reason I returned this item was my granddaughter’s desire to have an ipad. My daughter purchased an ipad for her and now everyone is happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not awesome wouldnt buy it or recommend it to anyone else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chrome book with good power. The only thing I don't like is the power connection. Seems small and fragile. Worried it will wear out and fail. Other than that it will work great for my Son at school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift didn't open, will update when she open it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price- great deal at Christmas time Black Friday

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is almost a perfect writing tool, but where it fails, it fails hard. The monitor isn't playing with the OS which seems to translate into phantom click-throughs with the pad and failures to response with the touch screen. Sad too, because I want to love it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear BobT,
      Sorry to hear your Acer Chromebook did not meet your expectations. This is not the experience we want our customers to have, and we would certainly like to help you get this resolved. Please fill out this form so that we can contact and assist you:
      http://csapps.acer.com/prompt/?key=0a5c744854a22948266742943b8dfd7d1006ef2e
      Thank you,
      Acer America Acer

  • Rated 3 out of 5 stars

    Good laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price didn't find it anywhere else for this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lightweight for browsing the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not for those wanting a powerful laptop, but you probably have that figured out by now. This is good for those that want to use Google Cloud Services for storing their documents/classwork, etc. and for sending emails and watching online videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good, I bought 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids Xmas presents!! On the weekdays, they do their homework & extra credit on it. On weekends, it's all about Roblox (pc game)! This thing looks sleek, and sturdy. A good buy for a slight upgrade from tablets (needed the keyboard).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    It has its perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer - R 11 2-in-1 11.6 Touch-screen Chromebook is great. There are a few differences on how this laptop functions compared to Windows & apple brands completely so take your time to figure out the programs & enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that my kiddo wants to do, she can accomplish on this machine. From online gaming to watching videos -- this was perfect. Highly recommended. We love that it can prop itself up in a standing position because of its design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for a student!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on black Friday and I love it. It is easy to carry, fast, does everything I need for school, and is very user friendly! I am able to now use it for work and school. I definitely recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer within a limited budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer for those with a limited budget

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t what my son wanted so I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Not quite there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good, solid, touchscreen to use when traveling for business presentations. Issue was the touch screen - was good for scrolling but not for being able to use a stylus to draw on screen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for casual browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a replacement for my ASUS tablet that failed prematurely. Did not like on screen keyboards but did not want to spend Surface money. This was recommended by a Blue Shirt and I took a chance. it works very well except for some issues when filling out online forms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a college student and I needed something affordable yet still pretty modern. The touch screen is a life saver. I love being able to use it as a tablet from time to time. If you're a recent college student on a budget. Good buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one ( the first one still works great,I just wanted another one), I like the touchscreen I can make the print fit my eyes. They work great, for what I need it for shopping online, paying bills, doing emails, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loe it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is wonderful, and I am enjoying all the features. I was a deal that I purchased this item for. I hope that you all will continue to give this great service to all that wants and need it. Just "PERFECT"

    I would recommend this to a friend