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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 1987 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the R 11 2-in-1 Chromebook's touch screen, ease of use, lightweight design, and long battery life. Many appreciate its size and performance, along with its reasonable price. However, some customers point out limitations in storage and memory capacity. A few users also mention compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,987 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first chromebook, and it does everything I hoped it would. I'm getting used to no-right-click and to using Google for everything, but that is not down on the device. As long as I have Internet, it's fabulous. Great sound and video too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chrome book. I picked the acer r 11 because I wanted to use it with an hdmi monitor. It is also good as a tablet. It seems pretty sturdy so far. Easy to use if you are already a google user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it can do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is good for anything Google related - does any Google function really well. It is not a substitute for a laptop that can process excel, word, power point and other business uses. So don't be buying one for those purposes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, good price.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. I have a windows laptop, so I mainly use this as a tablet and for android apps that I need. It seems to work just fine. Sometimes the pointer pad is a little slow to work or catch up to your finger, but other than that, it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT A BLACK FRIDAY DEAL ON THIS LAPTOP.. I WAS AFRAID BY THE TIME I GOT TO BESTBUY, THE LAPTOP WOULD BE SOLD OUT...NOPE!! THEY HAD PLENTY LEFT IN THE STORE EVEN FOR BLACK FRIDAY!! MY DAUGHTER LOVES HER NEW COMPIUTER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 1st laptop for my 11 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features-especially how it can be turned or flipped open different ways. My son wasn’t crazy about the white color, but I told him he could customize it with stickers. Also like the parent controls & APP. Great price also!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Actually worth it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence for a real long time about whether or not to buy, I’m glad I waited for this edition! It works beautifully and the screen looks amazing. The only thing keeping it from 5 stars is the fact its not 100% beginer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for all ages

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hurt when my Macbook went missing, so i purchased this laptop for the mean time. I've had this laptop for about a month now and it has not let me down. I recommend this laptop for all ages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money cant beat it, plus it runs android app as well. kind of makes it a 3 in one. purchased for my daughter and she loves it. if you can work with cloud /internet based systems than this is the one for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black Friday Purchase

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price I paid on Black Friday, it was well worth the price. I was expecting more of a laptop type functionality though. I wish I would have investigated more. It seems durable and well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Workhorse

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Chromebook for my volunteer work. The Android apps make things easier. This will bog down with many many tabs but can hold its own. The trackpad is nice and responsive and I really enjoy the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love my tablet i use it for my home work and watch movies and watch programs and i enjoy it a lot and i would buy another one if this one would break but i know this product is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Chromebook ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I use it every day and I do not regret this purchase, Because of the fact that it has a Bright display, its a 2 in 1, and it has amazing speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen
    Cons mentioned:
    Storage
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good chromebook with lots of screen space

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been intrigued by the idea of a Chromebook for a long time, but could never bring myself to take the plunge and get one. That all changed with the introduction of the Acer Chromebook 15. There are endless reviews of Chrome OS and whether it is a suitable replacement for Windows or Mac OS, so I'll try to keep comments of that nature to a minimum. Instead, I want to focus on this particular Chromebook, and what sets it apart from others. First off, this Chromebook is the only one on the market sporting a 15.6 inch screen. That makes it a direct competitor for the laptop size that is probably most prevalent, at least until recently. It also gives a lot more working space if your goal is to get real work done on your Chromebook. I think most people think of Chromebooks more like tablets, which is very appropriate for the 2 in 1 designs, but not so much for the traditional clamshell design. At first, I didn't think I wanted something this big, but after using it for a while, I realized that I didn't need to break out my regular laptop as much just to get "real" work done. At this size, the Chromebook is every bit as capable of "real" work as your normal laptop, with some limitations, as I'll talk about later. Getting started with the Chromebook was quick and painless. After logging in to my Gmail account, I was ready to go. The first thing you'll notice is that this Chromebook features a very nice screen. It's a full HD IPS screen, which means that it features great extra-wide viewing angles. I found the screen to be very pleasant to look at, and the inclusion of touch-screen capability allows you to take full advantage of the Google Play store, which is included on all newer Chromebooks. The Acer Chromebook 15 is well-built, and feels solid. The palm rest and top cover are both aluminum, which give it a more "premium" feel. It's not crafted from a single piece of aluminum, like a Macbook, but it feels very solid nonetheless. The bottom is plastic, which probably helps it to be a little lighter. The keys have good travel, and typing is comfortable. The keys are backlit, which is a nice touch. Coming from a Windows machine, it does take a bit of adjusting to get used to the layout of a Chromebook keyboard. The touchpad is excellent. It is very sensitive, and clicking feels solid and responsive. No complaints in the input department. One thing you'll immediately notice is that there is a lot of space around the keyboard. That's because Acer decided to go with top-firing stereo speakers, with one on either side of the keyboard. These may actually the best sounding speakers I've heard on any of the many laptops I've used. They have plenty of volume and don't sound tinny or filled with distortion at all. They are so good, you'll want to have music playing in the background. Much is made of battery life on chromebooks, and the Acer Chromebook 15 delivers. I've been regularly getting 10-11 hours on a charge, and it charges very quickly through either of the USB-C ports. Speaking of ports, there is no HDMI port, so you'll need an adapter if you want to hook up this machine to a TV or projector. I think I would have rather given up one of the USB-C ports in exchange for a full HDMI port. The Acer Chromebook 15 comes with 4GB of RAM, which was plenty for everything I did. The machine is responsive, even with lots of tabs and apps open. As you might expect, most, if not all, file storage is done online, but the Chromebook does have some local storage. Mine came with 32 GB of eMMC storage, not SSD, unfortunately. Chrome OS is really set up to discourage the use of local storage, so I haven't really done much with that. This machine does come with a microSD card slot, so I'll probably make use of that, since Chrome OS treats the local storage as a cache, and may delete older files, so probably not a good idea to count on the local storage. Speaking of the SD card, I had an old one that we previously used in a phone, so I figured I'd give it a shot. This particular card may be damaged, and while attempting to format the card, my chromebook crashed. It recovered quickly, but I do want to know more about why that happened and whether that's normal, but I would have expected it to handle the card, even a bad one, more gracefully. On the other hand, after that happened I was able to access the files on the card, which no other machine has allowed me to do. So, that's a win! So, what's the verdict? The Acer Chromebook 15 is a great machine, and with the large screen size it is actually a candidate to be your laptop replacement. Whether you are a convert to Chrome OS or not is another question, but if you are a convert, then this is certainly a good machine to consider. It costs a little more than the budget machines, but you're getting a very well-built machine that you can feel good about. You may see other reviews talking about how huge it is, but that's only in relation to those small chromebooks that are basically tablet sized. If you consider this as a full laptop, it's a great size, and it's also pretty lightweight. Given the great battery life, you can carry just the machine with you for a full day's worth of work, leaving the charger at home. If you're in the market for a chromebook, you owe it to yourself to check this one out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a gift

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my daughter on black Friday and she absolutely loves it!!! I had the opportunity to play with it and for the money its a great device. So far, she has had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast it turns on and is ready to go. Most everything we do now days are online and thru a website of sorts. Add Google PlayStore and it’s a no brainer. Very happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Chromebook for my son and he absolutely loves it! It does everything he needs it to do for school and then some! And the fact that it doubles as a tablet is icing on the cake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Acer chromebook for several years. When it finally died, I knew I wanted an exact replacement. The new Acer is a bit updated with a nicer cover. I'm happy to buy this product again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop that works well for streaming shows, surfing the net and typing up homework. The screen is clear and it’s nice to be able to flip into a tablet. I wasn’t a huge fan of the exterior though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay 800 for an iPad or 500 for some tablet? This gets all your basic browsing needs done with a neat little keyboard. The screen is good quality. The biggest complaint is google cloud print. I wish it as so much simpler to print.

    I would recommend this to a friend