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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 1987 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the R 11 2-in-1 Chromebook's touch screen, ease of use, lightweight design, and long battery life. Many appreciate its size and performance, along with its reasonable price. However, some customers point out limitations in storage and memory capacity. A few users also mention compatibility issues with certain applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,987 reviews
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this computer in the store and it was on sale. The computer does fine for the price. this is only use by my kids and I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our grand daughter. It is similar to what they use in her kindergarten class. She loves it and is learning very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd review still happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter since school went digital. Been 45 days and no issues. Gets used daily and meets all her needs. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. The options to flip the screen are great. I've been a chrome book user for years and this one takes it to the next level!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a 2 in 1 chromebook. Screen is not full 1080P, flash memory is weak especially since you can buy phones today with more internal storage! 4GB RAM works fine on this model. Not a big fan of how the Chrome OS is set up on this. Tried tweaking settings throughout and it just lacks efficiency. Got it for my daughter and its fine for her but dad is not a big fan.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Steveo1481,
      We are sorry to hear you are unhappy with your Acer R 11 Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=3c61197de43d78096cd1f9ad123bcb91723b3c2e

      We appreciate you taking the time to write this review.
      Thank you
      Acer America Acer

  • Rated 4 out of 5 stars

    Great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this notebook for my daughter. She is in third grade. She can use this notebook for her home work. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it isntotally worth it! With Google you have all you need! It works way better than the samsung with similar price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. but I was completely unaware that I could not add certain programs (ex iTunes) because it is a Chromebook. but great for surfing the web.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great value! Glad I decided on this chromebook. It does everything I need and was more cost effective than the other options I considered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little device for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the chrome book is easy to use. The touch screen at times will not respond and the book will suddenly go to a black screen and then force you to log back in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one received was defective as the touchscreen was not operable. New one has worked fine so far. Would recommend warranty! Good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Great for the whole family. Only complaint is I wish Chromebooks would allow you to switch users without losing your open tabs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife for Christmas to replace her old Chromebook with broken hinge. She loves the White Color and that it can fold all the way over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook with Android Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Chromebook for a family member. The addition of Android apps to Chrome OS is a nice touch. I highly recommend this Chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is great but not ideal for heavy using. More than 8 tabs at the same time will make things slow. But other than that, this computer/tablet is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for my grandchildren doing homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I've bought in a long time it's fantastic quality and all three of my grandchildren are so happy with their laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 16 yo daughter for school and all of her classmates are jealous of the ability to fold into tablet mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for college and it works as well as a desk top... very reliable and easy to use .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son as a Christmas gift. He loves it, and has managed to learn to use it on his own. Definitely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though Costco had this cheaper, I don't regret buying this from Best Buy, it's got everything you would need in a laptop.

    I would recommend this to a friend