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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 1542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the R 11 2-in-1 Chromebook's ease of use, touch screen, and lightweight design, frequently praising its portability and performance. Many appreciate the long battery life and find the size ideal. However, some users express concerns about the limited storage capacity and the differences between the Chrome operating system and other systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,542 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great laptop for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has enjoyed this laptop so far. It's light and easy for him to carry around to his classes.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good computer for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter's online classes. So far she hasn't had any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenth grader said this is great for school!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lightweight, easy to use, and very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's compact and it travels well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for college and well exceeds what it used for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but you can only use for online things. Its fats and i have had no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought this Chromebook for school. Instead of getting actual printed books we get PDF's. They're a pain to read on a regular laptop since you don't see the whole page at once. With this Chromebook you can open the PDF in tablet mode and have the whole page displayed. It's almost like have a printed page.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for what I need it for-travelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for travelling. Very fast and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is good for kids, build quality not to great but not expecting much more for the price, would like better parental controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for kids. Very easy to set up. And easy for them to surf around with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chrome book works perfectly for what my daughter needs and it did not break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    retired older lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new to me touch screen liked it. Have some glitches but I think I was most of the problem. going on a few years then dropped pop on it and lost volume so neet to replace it was good for me and what I needed retired old lady that doesn't know that much about laptops :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working till this day! Very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Little Chromebook that Could!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy. He can do things the big boys can, and more. Don't expect to get a work horse or a gaming machine, and you won't be disappointed! It surfs the web, plays music and videos, and even handles Android apps (still in beta) fine with a majority of existing apps. I bought two and love these things!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Perfect for my 6 yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to do his school work. He loves it especially the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a compact computer to use on the go and when seated. Got good help and information from Best Buy salesperson. Was also happy when I found the Chromebook elsewhere for a lower price and Best Buy matched it giving me credit on my purchase. Am not a computer guru so am still trying to figure out how it works but I know I will get there. If need be, I can attend a class that the Geek Squad gives at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks good parental controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by stating that this is compared to other chromebooks, by the very nature, it is a limited product. However, with that being said it does what it is supposed to, easy to use keyboard and good looking screen, convertible feature is nice, especially at this price point. However, my biggest gripe is that I can't set time limits, or access hours, for that reason I have deducted 2 stars, this is for my children, and while it is a powerful education tool, it also allows for endless hours watching youtubers endanger their lives or looking up baby memes. I have to enforce limits myself and take away the screen. The Mac handles all of this automatically, but I can't afford 1k for it to get lost at school. I would give this 5 stars if parental controls become useful an viable. However, I don't think google really cares about screen addiction, and would probably they be addicted, so I hihgly doubt this will happen unless more parents demand technology companies help us prevent addiction from happening in the first place. The big tech companies are much different than big tobacco companies, they want you and your children addicted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Chromebook for my granddaughter so she would do her schoolwork. She loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into the store looking for a small laptop that I could use to stream Netflix and DirecTV on. The Chromebook is not compatible with a lot of software so I would do your research before buying this as it is not compatible with DirecTV and it also is not compatible with the gogo Entertainment app on your airline flight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for personal use but I wish there was a button for page up and page down.

    I would recommend this to a friend