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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 1542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the R 11 2-in-1 Chromebook's ease of use, touch screen, and lightweight design, frequently praising its portability and performance. Many appreciate the long battery life and find the size ideal. However, some users express concerns about the limited storage capacity and the differences between the Chrome operating system and other systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,542 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I wasn't expecting the world... I have been a MAC user for years, and needed a cheaper computer that was compatible with some things I needed for coaching One difference is the mouse pad.. the direction to use it is opposite from a Mac.. oh well, just some getting use to. I have not done much with it yet besides the general stuff, but has suited my needs thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a month ago due to the limited selection on white laptops. So far it’s great nothing wrong and works perfectly for video streaming and it was even cheaper than advertised at the register. Great deal and quality compared to the Lenovo’s we previously had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine for Android users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed in the machine, as we chose it as a low cost laptop replacement. Wouldn’t do it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook but, need to know info before pur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook. Only disappointment: it is being sold as a bundle package with Outlook. When trying to upload you find out it's not comparable unless you get Windows. Online & in store with Geek Squad said it could be done without Windows. However it didn't work. I did get a refund for Outlook wish I knew this info before purchasing & several trips to the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my tablet and thought a combo tablet chromebook was a good next step. I liked my tablet better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the notebook for my daughter and learned that it was defective and when I returned it it was not replaced with a new one but was sent to be repaired. So I'm not happy buying something that was defective from the door and can't get a brand new notebook. So best buy won't be my first choice when it comes to electronics anymore. Not happy at all with the product I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Completes my Android and Tablet combo as all the Google accounts link together. Screen and keyboard are very user friendly and access to apps is very streamlined. Visual on screen is also good for review of items that need tovia non mobile formatting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device at an outstanding price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer chromebook r 11 is a solid device for an outstanding price. Unfortunately a lot of the items and applications that you may be use to using will not always work with the chrome OS. That's more about older systems than the newer one pushed here. So, this isn't a laptop replacement exactly but it is a great value for a great device. If it's what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Easy to use. 13 yr old set up and uses daily

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good! Perfect for my 12 year old son to use for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a replacement for an old Netbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Purchased as a replacement for an old Netbook that could no longer be updated. Initially I was looking for a tablet, but decided the convenience of the keyboard would be nice. The touchpad seems a bit to sensitive for me, but I'll get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well so far, haven't encountered any problems with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok as long as it don't burn up again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had difficulties wth my laptop but we'll see if the new one works better and don't catch fire

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son likes the computer very much. would recommend for students

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    A nice basic laptop for a school going kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop with no frills. Is great with all the google apps. The chance of viruses is minimal on the chromecast. has touch screen which is also good. The mouse is a little difficult when you need to select or click...a little old style in this modern world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was worth the money paid. Works well, no issues as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook for my daughter to use in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the size of this Chromebook Great for bookbag

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift to my daughter. She seems to be enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves his first computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer for my son who is in middle school. The only issue I had with it was that the charger broke and it was 30 days past the warranty so I had to buy a universal cord to replace. Best Buy asked me to contact the manuf. about the charger but I did not because Geek Squad didn’t think it would be covered under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Acer Chromebook has been everything I have looked for so far. It starts up very fast and is very responsive to internet sites. I have used basic programs so far and will be looking to download some app programs soon to see if they are quality programs soon.

    I would recommend this to a friend