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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 1542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the R 11 2-in-1 Chromebook's ease of use, touch screen, and lightweight design, frequently praising its portability and performance. Many appreciate the long battery life and find the size ideal. However, some users express concerns about the limited storage capacity and the differences between the Chrome operating system and other systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,542 reviews
  • Rated 4 out of 5 stars

    Solid Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Chromebook and we have been satisfied with the performance and relative ease of use. The ability to rotate the screen to "transform" the laptop into a tablet is a nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good with this laptop my son uses it for school and loves it. It has been much better than the laptop it’s replacing. Looking forward to it working throughout his high school years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter laptop for middle schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that is somewhat of a problem is that chrome does not support certain apps and programs. You cannot use Firefox or Safari and so if it is not compatible with chrome you can't use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my wife Christmas 2016, and she was so happy with hers that I bought one for myself this year for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Daughter Loves It!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this Chromebook. My daughter has loved this computer since she received it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time writing a review but felt I need to. I purchased this Chromebook back in September for my sons birthday and now it only functions while plugged in and won't hold a charge. It stays at 1% and I have tried to reset it twice but still nothing. I will have to reach out to Acer which really sucks because I just sent my daughters Acer Chromebook (different model, 1 year old) back last week due to multiple keys not working.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Chante,

      Thank you for taking the time to write this review. We’re sorry that you are unhappy with your
      Acer Chromebook. This is not the experience we want our customers to have with our products.
      Please visit this personalized URL and fill out the form so we can look into this issue and assist you:

      http://csapps.acer.com/prompt/?key=f06636e4d19936f124519cd8486b9dd8d61f5dfd

      Thank you,
      Acer America Acer

  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got great help at Best Buy with our questions on the various options for chrome books. This is exactly what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has one at school and now at home is able to link her account to school. Helps her to practice activities at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Seems to be a computer for someone who is tough on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to like it he is enjoying it he has not yet said he is having trouble using it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is exactly what I needed for my son in middle school. He loves it and it makes him want to do his homework!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer/tablet for younger school aged kids. Because it's a Chromebook no virus protection needs to be purchased. Great 2 in 1!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for internet surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent chrome book, can be used as a tablet as well as a notebook. Perfect for someone who loves to surf the web!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this, He wanted to get away from the standard operating systems and this is just what he was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me and I have no complaints. I am thinking about getting another Chromebook. No more PC for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best labtop and built strong my kids at school use chromebook so at home they can easily use there labtop to do school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic chromebook for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the 4 core Celeron makes all the difference in speed. Had it for 8 months and have not had one problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying this product. Great features and the adaptability to work like a tablet is really the most I love about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has great features. It’s wireless and an air printer also the quality of the prints and copies are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both have one of these. We love it. My husband is usually and Apple user but I've converted him with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flexibility, touch screen options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two for the kids to use for homework assignments. Perfect because our schools use Chrome as default for their work.

    I would recommend this to a friend