Customer Ratings & Reviews
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- Model:
- PHN16S-71-98RF
- SKU:
- 11835729
Rating by feature
- Battery Life
Rating 3.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the Predator Helios Neo 16S AI Gaming Laptop's strong overall performance in games and stunning OLED display quality. However, some customers have noted that the laptop tends to get quite hot during use. Overall, the laptop seems to be well-received for its performance and display, but potential buyers should be aware of the heat dissipation issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That’s really nice, I love this laptop, super nice
I would recommend this to a friend Very annoying features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this laptop. It worked fine until it overheated and shutdown when I tried to play games or edit videos. It was advertised to last a 6 hours but the battery would only last up to 3 hours. The AI copilot button is placed next to the keyboard and I would accidentally press it. Also theirs a button next to bacspace button that turns on a mini game. It was very annoying to accidentally press those two buttons when your trying to do some work.
No, I would not recommend this to a friendGreat power house easy to go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop wish is was more wider slightly but good power house
I would recommend this to a friendBeastt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great gaming laptop. I am able to play FC26 and F1 25 on ultra settings without lag
I would recommend this to a friendAcer laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent for gaming run any game like call of duty or battlefield
I would recommend this to a friendkhurram
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good gaming laptop best screen size easy to handle.
I would recommend this to a friendGPU problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer had a lot of problems with GPU and was not working even with low intensity games
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear RubenE,
We are sorry you are having GPU problems with your Acer recertified Predator laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact Gierd who provides warranty service and support for the recertified products. Contact information should be included in the box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if needed. Here is their contact information in case you need:
Gierd
acercustomersupport@deliverish.com
956-405-6456
Best regards,
Acer America
Defective hardware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had hardware defects. Would freeze and shut off randomly.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Vance,
We are sorry you are unhappy with your Acer recertified Predator laptop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact Gierd who provides warranty service and support for the recertified products. Contact information should be included in the box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
acercustomersupport@deliverish.com
956-405-6456
Best regards,
Acer America