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Customer Ratings & Reviews

Your price for this item is $251.99
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The comparable value price is $279.00

Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the Spin 11 Chromebook's ease of use, touch screen, and its affordability. Many appreciate its performance, battery life, lightweight design, and compact size, making it ideal for travel. Positive feedback highlights the device's speed and responsiveness. A few users noted some concerns about the camera quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 693 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so that my son would have access to school work during Covid. He uses it every day and we have not had a problem with it yet. We love it so much we purchased one for my mother in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Great chromebook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I am not sure what more I need to say honestly but I think it is the best chromebook. The 2-in-1 feature is seamless and hinge works great. It is a solid functioning laptop and my sister has had no trouble doing her school work on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to replace her very old Acer C720P from 2014 (first Acer chromebook with a touchscreen). It still works and we gave it to my daughter for school. You have to remember that you get what you pay for. This budget chromebook has a heavy plastic feel, and it's case is slippery with a hard to open lid. She almost dropped it when grabbing it off the desk today. It loads realtively slowly and she had trouble turning it on this morning. My daughter did something to make it boot. But most importantly, the top of the screen where you press the end of the opened tabs to close them, the close boxes (x), are unresponsive. We have 3 other chromebooks in the house and non have this problem. I increased the size of here screen so the tabs are bigger, but if it give her eventhe slightest problem tomorrow I'll just return it and get her a Samsung Plus V2. I have the V1 and absolutely love it. Again, you get what you pay for. On a side note, I bought my mother a 15" screen Acer chromebook last July and I noticed a lot of jittery screen flicker. Maybe Acer's quality has gone downward.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Edward,
      We are sorry to hear you are unhappy with your Acer Chromebook in some areas, and we understand this is frustrating. This is not the experience we want our customers to have and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=5fd6e013a4c5fa95f294ae28fe9efc4ff7ca4984
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Love the updates!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a year now and the chromebook works great! the constant updates are amazing too since some new features are constantly being added and improved. like it now has a built in screen record (with audio) option!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Acer - Spin 11 2-in-1 11.6" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Obsidian Black is easy to use for my little daughter plus the touch screen is good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this Chromebook at work so that our residents and their family members can communicate during this pandemic. It's worked out really well. The picture and sound are great for what we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life and light to carry around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes getting use to navigating as have been a Window user for 40 some years. Lite to carry around and awesome battery life. Screen colors vivid. Will finish reading owners manual and see what happens. Nifty piece of equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas this last year, he loves the thing works great only issue I've had is the charging port died on it after 4 months but support replaced it when I mailed it in pretty quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop if you only want to do limited things. Like email, Resume Builder and searching. It is a good starter. I would like one that has more memory. This one works with our WIFI.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this and got two—one for each of my kids. Unfortunately after just under a year, the hinge came apart (like others have said). Best Buy repaired this, but now, just two months later, it just stopped working. We’ve only had it a year. The other one is still working fine, no issues. Maybe this one is a dud? I expected more from Acer, as I have another larger Chromebook from them that I’ve used for work for years.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Missnba21,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Spin laptop. We are sorry to hear that the product has stopped working, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 3 out of 5 stars

    Short term

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right at the time. But the left hinge was broken within the year and couldnt open and close it at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an 13 year old desk top for when i use to game online, but it is slow and giving us trouble. So i bought the Acer chromebook to do my banking on line . Love it , it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am happy with this purchase. The computer works well, however, I am not fond of the keyboard. I feel like there is some lag time before the words appear on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t do what we need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough power but as a chrome book it’s limited in what it can do. Not able to play Microsoft games on it or access other required apps. Will return for a different system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GETS THE JOB DONE!!#

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is fantastic!!! I would recommend it for both younger and older kids! It is affordable and it gets homeworks or any other using done, just like any computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to my daughter doing online classes due to COVID 19. It's great!! Love how it syncs with her phone. I will be buying another soon for myself. Great value!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good for kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with this chromebook and as soon as I finished the warranty it didn't work anymore. It's a good brand, I just had bad luck. I need to buy another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bBought this for our child to use for school online and keeping touch with family. For the price you can't beat it. Slow to respond sometimes but otherwise good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this. Chrome OS is limited as advertised, but if you know what that means you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice chromebook with good features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for her birthday for school. She is happy with it and works just fine. She likes that you can flip the screen and use it as a tablet as well.

    I would recommend this to a friend