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Customer Ratings & Reviews

Your price for this item is $251.99
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The comparable value price is $279.00

Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spin 11 Chromebook's ease of use, touch screen, and its affordability. Many appreciate its performance, battery life, lightweight design, and compact size, making it ideal for travel. Positive feedback highlights the device's speed and responsiveness. A few users noted some concerns about the camera quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-693 of 693 reviews
  • Rated 1 out of 5 stars

    the worst computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer ever. It's so slow, for people who going to buy, I highly recommend not to buy. It's a piece of crap.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 yo for Christmas. It ran very slow. We ended up exchanging it for an iPad for $100.00 more.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Chrissy,
      We are sorry to hear this; we understand you returned the Acer Chromebook but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
      We appreciate you taking the time to write this review.
      Best regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Terrible purchase !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest excuse for a laptop. Didn’t realize the mode it was sold in actually hinders speed

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear you are unhappy with the performance of your Acer Chromebook. This is not the experience we want our customers to have and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=9b57a333c8c2a4d09672ced71776394964bc64e1
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Nope not again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy a Chromebook. You can't get on anything hardly!!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Thank you for taking the time to leave a review regarding the purchase of your Acer Chromebook. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Piece of Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely quit working after less than a year of use

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Easton,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Spin laptop. We are sorry to hear that the laptop is no longer functioning, and we want to work with you to see how we can help improve this experience. If you will please take the time to contact our support team at 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Totally not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might as well just use your phone then this thing!!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear you are unhappy with your Acer Spin 11 laptop. While you don't mention what issue you are having, we would like to see if we can help improve this experience. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=720b43482de8509a4a34ed4a6ad6e961e4ef68fd
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for my middle schooler doing daily schoolwork and some games, etc Lasted for a decent amount of time for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    great for school but not compatible p

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and cute and used by most of the schools. Good pricing. Easy to use with all the Google features such as Gmail and hangouts. Cons- not compatible with lot of softwares. I returned this because of lakeshore learning games I wanted to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is a great computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen. This computer has it all for a great price. I am able to watch movies, create documents and get all my work done using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for a decent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece has been using it for 3 years and has no complaints. For the money it serves a student well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 in 1 for a great price. Chromebooks can do so much more now than just a few years ago. We are going on a trip for spring break and for my daughter to be able to download movies from Netflix and Disney plus to watch offline on our trip is an awesome feature for downtime or on the flight. She can access Google classroom and continue work on projects from school, use reading and math programs from school as well. Great pickup for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent little Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for chirstmas and she loves it. It plays videos and does exactly what she needed it for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the worst wi-fi adapter ever. It stutters all the time when casting to a Google Chromecast, go figure. You would think it would work seemless with other Google products. The on screen keyboard leave much to be desired. When backspacing to clear a character it decide to continue to backspace and delete everything you typed. Compared to a Windows PC it is a toy. Nothing close to a computer.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry to hear you are having some trouble with the wifi in your Acer Chromebook and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer