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Customer Ratings & Reviews

Your price for this item is $296.99
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The comparable value price is $329.00

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the Spin 11 Chromebook's ease of use and touchscreen as significant advantages, frequently citing positive experiences with both features. Its lightweight design and compact size are also frequently praised. While some users mention storage limitations, many appreciate the device's performance and battery life for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 783 reviews
  • Rated 4 out of 5 stars

    GOOD FOR WHAT I WANTED

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCEPT FOR A KEY STICKING THIS CROMEBOOK WAS EXACTLY WHAT I WANTED FORY MY GRANDDAUGHTER. SHE HAS NOT HAD ANY OTHER PROBLEMS SINCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat touchscreen chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery went out on my old chromebook, and was looking for a reasonable touchscreen model. This one ticks all the boxes. Very pleased with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so happy with this Microsoft issue .

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is somewhat slow and Microsoft has too many steps to sign in. Overall the chrome itself is okay for basic computer work. Does not download software well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, and it turned out to be better than I expected. Came with a stylus and cover case. For the price it is good deal, he is enjoying his new chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Acer Chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I purchased this new chromebook at the right time for my son as school being closed for the rest of the year because of the virus. Love this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But unfortunately some Android apps that run on my Android tablets do not run on this Chromebook so until these apps are fixed I will not be getting much use from this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect and crazy for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe the quality of this! It’s amazing. Perfect for my sons school. Since covid they have to do all work on computers. This was perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for student

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a high school student doing online school. It’s perfect for this purpose and has been dependable and works great for this need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer setup was easy, the screen is very response. Especially with the stylus, it being smaller is a comfortably fit for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my children to do their homework. It works great for them. Would recommend to others who have children and need a Chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product hi have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was easy and product was ready the next couple days after for pick up. I had a good experience ordering this product with Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second chromebook and I will say the operating system is very smooth simplistic and fast. Starts up and on the web in less than a minute. Recommend for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for High School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working really well for my Freshman who needs a simple, internet-enables device for school that has a keyboard, but wanted a tablet device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great device for internet browsing and more!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a Chromebook as I have been using both Windows OS and iOS for work and personal. This Chromebook is perfect for internet surfing and most of the apps you can find in Android and iOS are also available in ChromeOS. The setup is quite easy and painless, you just have to turn it on, log on to your Google account, then follow the instructions on the screen and you will be online and ready to use it in just a few minutes. This Chromebook is fast and I have not experienced any lag when opening applications or when surfing the internet, the pages load quickly. So far, I have installed about 8 apps. The touchscreen is also very responsive when using the included pen. The overall design is sleek and it is lightweight, so this is perfect for use on the go. It can be used as a laptop or converted into a tablet by turning the screen 360 degrees. The device also came with an Acer sleeve which is a plus. Overall, the pros are: sleek design, lightweight, fast and responsive, includes sleeve, no need to buy and install antivirus since ChromeOS has built-in antivirus. The cons are: limited memory which may slow the device when a lot of apps have been installed, small screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson loves the spin function.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and functions like a tablet. My grandson loves this best. Also Acer provides a toll free number for tech support that was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great chromebook. My daughter uses it for homeschool. She liked the way it rotates so she can put 8t in her lap when watching videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get a chrome book because I am use to a standard laptop. This changed my mind. I had some of my college relatives get one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my acer chromebook!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chromebook! It's everything I was looking for in a laptop! The fellers at the store we're awesome! Will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my 14 year old daughter and she absolutely loves it. Great product. Would definitely purchase Acer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom as a gift and she loves it. User friendly and does what she needs to do! Great speaker and video too!

    I would recommend this to a friend