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Customer Ratings & Reviews

Your price for this item is $296.99
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The comparable value price is $329.00

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the Spin 11 Chromebook's ease of use and touchscreen as significant advantages, frequently citing positive experiences with both features. Its lightweight design and compact size are also frequently praised. While some users mention storage limitations, many appreciate the device's performance and battery life for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 783 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bang for the buck. Chromebook so easy to use and nicer touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touch screen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice for on the go multiuse computing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As chrome books go this one is ALMOST top notch(I’ll get to my con in a minute). The physical look and feel of the computer are very sleek and are representative of computers that cost much more. The port position and availability are what you would expect from a computer of this caliber and portability. I was initially concerned with the idea of a Celeron processor, having had them before and had lackluster results from their use in past computers. However due to the low processing need by the computers simple yet intuitive chrome UI, the Celeron handles everything—except the higher end graphic intensive games—with ease(those games still run mind you but have minor hang ups at times due to the heavy work load). The touch screen is super nice makes a good alternative to a traditional mouse when it come to clicking on buttons or choosing drop-down menus. Having the Google Play store available for all your app needs is crazy convenient, however keep in mind that the programs that this computer mainly runs are the tablet versions of their PC counterparts. This is both a blessing and a curse, depending on what you’re most accustomed to utilizing. I don’t know if I’d recommend flipping the computer into full tablet mode due to the keyboard being on the back but using the computer in tent mode to watch shows or movies on Netflix or YouTube is quite a plus. One thing of note and the main reason this computer does not get 5 stars is I noticed that it does run a bit warm when on for a time (over 30 minutes) this is not typical with computers (in my experience) that have flash memory as opposed to HDD(which DO traditionally run much warmer).This does not take away from all the other pluses I’ve mentioned previously however and if you are using it anywhere other than on your lap for long periods of time you may not notice it at all. Lastly the battery life. When in moderate use daily and with proper powering down of the computer when not in use, I found the batter lasted me almost a week without needing to be plugged in. This is with about 2 hours of daily use. Any more than that (or heavier programs) might reduce the battery life but for all intents and purposes I found it to be adequate for my computing needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Chromebook for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent Chromebook, albeit a little slow. Nice features for the money, but could probably use more RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Acer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use but I really didn’t like it and it been frozen a lot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The pen is a great accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A VERY GOOD PURCHASE AND FOR THE MONEY YOU CAN'T GO WRONG. IN FACT IT IS SO NICE THAT I PLAN TO PURCHASE ANOTHER ONE NEXT MONTH .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10 year old daughter to use for school and also as a tablet. Love the stylus and case that comes with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Chromebook for my granddaughter which is a early Christmas present so she can start school with it. She loves it and was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook with Stylus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook for meeting note. The stylus is pretty handy to write and draw meeting note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Touch Screen Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Acer Chromebook for my grandson Brian and he says it works great for his homework and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for my grandsons virtual learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson ha mot started using it yet, because he will start with virtual learning on August when school starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Chromebook. The track pad is overly sensitive.. as soon as you start typing -- if your palm hits it--- the cursor jumps to a wrong line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had a hard time to hook up my printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Needs a better instruction on set up. It did not tell you how to hook up to a Brother printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Chromebook is great for work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is great for work. All of my paperwork is automatically stored in Google drive, and is easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's school device. Extremely versatile and she loves the different ways she can use the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for your Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple laptop/tablet that has enough power to do most tasks such as browsing, college assignments, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I needed it to do! Very convenient with being able to fold it in half. Runs well. Holds battery very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Is everything I wanted on a Chromebook. Great job both Best Buy for carrying it and Acer for making it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my daughter for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for school during this COVID19 closure. It works great and exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Chromebooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Chromebooks for school, work, and home. Even though many programs don't act nicely with google.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    connection keeps dropping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this to my worst enemy. I have had it for a few months and I have nothing but headaches with this. The wifi connection drops in the middle of games and then I lose my progress and it happens several times in a day. I have a samsung tablet and a lenovo Yoga computer that never lose their connection except on a rare occasion. I wanted to play android games on a bigger screen but this was not a wise choice.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Fonzlee,
      We are sorry to hear you are having problems with wifi connectivity with your Acer Spin 11 laptop. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please fill out this form so that we can assist you: http://csapps.acer.com/prompt/?key=3b7ccbd3d05c2eda8721d01020788f8be8ee29de
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer