Customer Ratings & Reviews

I was able to get this Acer laptop on-sale, so the price was good. It was my first Acer. The things I like about it: HD OLED display, generous SSD and RAM, more-than-adequate Intel processor, useful Acer apps for monitoring and support. I read complaints by others about the built-in speakers. Mine are adequate for my needs, but I'm not an audiophile who needs HD Dolby stereo to play a YouTube video. Others complained about the numeric keypad being smaller than the normal keys. It is, but I don't find this to be an issue. My main complaint about the keypad is that it doubles as navigation keys (start/end, page up/down) so I find myself pressing NumPad on and off to type and edit. A separate set of navigation keys would be nice. (My Lenovo has this.) My main complaint is that one of the laptop hinges broke within a few weeks of normal home use. No damage or abuse caused this. Poor hinges is a common complaint with Acers. So, I had my first experience with Acer customer support. The process was simple enough. But you MUST mail-in (or hand-deliver) your Acer to an authorized service center. (For me, the closest one is more than a 2.5 hour drive.) And you can expect a couple of weeks before you get it back. (My Lenovo had an at-home repair warranty which was MUCH, MUCH nicer. I would have paid extra for this service on the Acer, but it was not available.) Replacing hinges is not a job for amateurs. Removing the case for the display to free and replace a hinge can easily break the display screen because things are sealed with strong, double-sided tape. So, I didn't attempt it. Bottom line: Nice laptop with the right stuff at a good price (on-sale) but cheap chassis construction. Acer should really invest in a better chassis and hinges.

The screen is really nice and functionality works as needed for what I use it for. Battery life using it for work lasts 4-6 hours. A good PC for a decent price

Fast processor and beautiful graphics. Note you have to turn on the HDR to get the best resolution. Great for the price.

Not a bad computer, is very light, the battery is not the best, very nice screen

Performance is top tier for a gaming laptop. It's easy to use, and honestly kinda fun to mess around with and customize. The only thing I dislike, is the touchscreen. But, you can disable that fairly easily if you wish. Good for alot a multitude of games, but unless you optimize it don't try to run things like "Helldivers 2".

Perfect for school, i use it in all my classes, between the lightweight, the size, and the touchscreen, its the perfect laptop

Good quality cámara, video, everything is working perfectly fine for the purpose of my job.

Nice looking, quiet, and runs well most of the time. I’ve had it crash once or twice but may have been my doing.

Great computer, top of the line when it comes to clarity, processing speed and keypad response

This laptop is exactly what I was looking for. It is more than sufficient for the work I do on it, mostly spreadsheets and writing. Finding a reasonable laptop with a number keypad was a little difficult, and this fit the bill quite nicely. I love the OLED screen.

Fantastic laptop, speed is of the charts, screen is fabulous, and the best price point out there!

This PC is designed for graphic design, photo and video editing. Its size and weight make it ideal for easy transport and with little weight

Laptop has great picture, runs fast looks good easy to carry around.

Best ever picture on a laptop whose main use is for staying in touch while traveling!

So far, the speed has been as I had anticipated. My previous laptop was 12 years old, so you can imagine the difference. The touch screen is essential for my business. I enroll people into insurance and retirement programs, so applications can be completed live. Video quality is very good. Sound quality is adequate. The touch pad is predicatively responsive. Having a 10 key pad is a plus. I do miss an SD card slot. I could have used that for photography

Computer is quick and easy to use very nice display

I give it a very basic use but I am overall satisfied with my purchase

Clear screen, great colors, very happy with this purchase

So far only a month in this is working very well. Graphics are good, touch screen works well, and I'm very happy so far. I used to have a convertible where it would turn into a tablet, and this doesn't have that function but outside of that, it is a good investment

games appear really good on screen and holds a charge for a while.